1st/2nd Line Support Engineer

CV-Library

Posted on Apr 16, 2024 by CV-Library
Shoreham-by-Sea, West Sussex, United Kingdom
IT
Immediate Start
£25k - £32k Annual
Full-Time
Attention: Passionate 1st/2nd Line Support Engineer Wanted!

Elevate your career in the dynamic world of IT Support! We're on the lookout for a driven 1st/2nd Line Support Engineer to thrive in our fast-paced environment.

Ready to make your mark? Read on and be part of something extraordinary!

Key Responsibilities for the 1st/2nd Line Support Engineer:

Assist technical support requests within the team
Meet and exceed SLAs
Ensure good communication with both customers and staff
Keep the IT Documentation up to date
Manage multiple ticketsSkills Required for the 1st/2nd Line Support Engineer:

Experience working with Microsoft technologies (incl. AD, Windows Server, 365)
Experience working with Network technologies (Firewall, Switches, Routers, Wi-fi)
1st/2nd Line Service Desk Experience
Exceptional customer service skills and engagement and strong written and spoken communication skills
Ability to work independently and as part of a team
Working in a pressurised environment handling multiple tickets and incoming requestsIf this is right for you, please apply for additional information or contact Thomas Edevane

Reference: 221478791

https://jobs.careeraddict.com/post/89881576

This Job Vacancy has Expired!

CV-Library

1st/2nd Line Support Engineer

CV-Library

Posted on Apr 16, 2024 by CV-Library

Shoreham-by-Sea, West Sussex, United Kingdom
IT
Immediate Start
£25k - £32k Annual
Full-Time
Attention: Passionate 1st/2nd Line Support Engineer Wanted!

Elevate your career in the dynamic world of IT Support! We're on the lookout for a driven 1st/2nd Line Support Engineer to thrive in our fast-paced environment.

Ready to make your mark? Read on and be part of something extraordinary!

Key Responsibilities for the 1st/2nd Line Support Engineer:

Assist technical support requests within the team
Meet and exceed SLAs
Ensure good communication with both customers and staff
Keep the IT Documentation up to date
Manage multiple ticketsSkills Required for the 1st/2nd Line Support Engineer:

Experience working with Microsoft technologies (incl. AD, Windows Server, 365)
Experience working with Network technologies (Firewall, Switches, Routers, Wi-fi)
1st/2nd Line Service Desk Experience
Exceptional customer service skills and engagement and strong written and spoken communication skills
Ability to work independently and as part of a team
Working in a pressurised environment handling multiple tickets and incoming requestsIf this is right for you, please apply for additional information or contact Thomas Edevane

Reference: 221478791

CareerAddict

Alert me to jobs like this:

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test

Similar Jobs

Food Production Operative

Shoreham-by-Sea, West Sussex, United Kingdom

Administrator/ PA

Shoreham-by-Sea, West Sussex, United Kingdom

Brain Injury Support Worker / PA

Shoreham-by-Sea, West Sussex, United Kingdom

Senior Powertrain Engineer

Shoreham-by-Sea, West Sussex, United Kingdom