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Claims Call Center - Part Time -Non Traditional Office Hours

Posted on Aug 11, 2019 by Auto-Owners Insurance Co

Lansing, MI 48901
Immediate Start
Annual Salary

Claims Call Center - Part Time -Non Traditional Office Hours - Lansing, MI

Job Description

Auto-Owners Insurance, a top-rated Insurance Carrier, is seeking a motivated individual to join our Claims Resource Center.

The position requires the following, but is not limited to:

  • Provide claim assistance to customers in a call center environment.
  • Become familiar with insurance coverage by studying insurance policies, endorsements and forms.
  • Utilize computer based information for reference to research and resolve inquires of insured, claimants, agents and other departments.
  • Acquires a working knowledge of claim handling procedures.
  • Effectively communicate with policyholders, claimants, agents and other departments through verbal and/or written correspondence.

Desired Skills & Experience

High school education or its equivalent

Above average communication skills (written and verbal)

Ability to resolve complex issues

Organize and interpret data

Ability to handle multiple assignments

Flexibility of working hours


Competitive salary, bonus programs, paid holidays and vacation days.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Company Description

Auto-Owners Insurance is a mutual insurance company made up of five property and casualty companies and one life/health/annuity insurer. Established in 1916 and headquartered in Lansing, Michigan, we currently operate in 26 states. Our written premium is nearly $6 billion, and we are proud to have been ranked among the Fortune 500 every year since 2002. Auto-Owners continues to be recognized for exceptional financial strength and stability among the nations largest insurers. We partner with independent agencies that sell our products and are consistently acknowledged for our superior customer service to our agents and our policyholders.

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners is also committed to a work/life balance and provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Reference: 744309184