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Claims Service Coordinator

Posted on Aug 11, 2019 by QuestPro

Bradenton, FL 34201
Customer Service
Immediate Start
Annual Salary
Full-Time

Claims Service Coordinator- Document Management

PRIMARY PURPOSE: To provide support to the claim staff in document management, mail and general clerical support.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Accurately scans and indexes incoming claim documents to correct claim file according to folder/document type.
  • Assists with metering outgoing mail.
  • Researches returned mail to determine correct address.
  • Prepares various letters, reports and forms.
  • Processes payment of invoices
  • Prints copies of forms and mail to appropriate parties
  • Assists with answering phone related inquiries

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing
High school diploma or GED required.

Experience
One year of clerical or customer service experience or equivalent combination of education and experience required.

Skills & Knowledge

  • Excellent oral and written communication
  • PC literate, including Microsoft Office products
  • Strong organizational skills
  • Efficient time management skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies
  • Can determine what next steps are required and proactively respond
  • Be able to multi task in various systems and/or programs

Reference: 744308385