Posted on Aug 10, 2019 by Jefferson Center for Mental Health
Responsible for maintaining milieu structure and ensuring that staff follow program rules and
procedures of the withdrawal management program; responsible for direct supervision of clients and providing guidance and training for milieu staff. Responsible for the approval of all admissions and discharges.
- Monitor staff and client activities on assigned shift. Monitors Technicians I & II's, Outreach Van Drivers and WM Trainee positions.
- Maintains acceptable attendance and punctuality and is consistently at work and on-time.
- Interacts with client population in order to provide guidance, safety, stability and direction including de-escalating potentially dangerous situations. The clients in this facility are under the influence of drugs and/or alcohol and/or experiencing withdrawal symptoms.
- Coordinates treatment referrals for clients motivated to seek on-going treatment.
- Works with Program Coordinator and Assistant Program Coordinator to coordinate coverage for unscheduled absences.
- Provides medication monitoring procedures in accordance with the written procedures.
- Completes daily shift reports as well as adverse incident reports (AIR's), refusal and medical screening documentation in accordance with procedures in a timely manner.
- Monitors staff adherence to cash and property handling procedures.
- May be assigned to review and co-sign clinical documentation.
- Makes decisions regarding client appropriateness for admission, discharge or transfer to a higher level of care as well as ensuring client safety.
- Coordinates all Outreach Van assignments during shift.
- Provides direct client care, intake and discharge and data entry as needed.
- Assists Supervisor with training employees; planning, assigning, and directing day-to-day work.
- May assist in the transportation of clients. Individual may be exposed to adverse weather conditions during loading and unloading passengers.
- Monitors and documents client levels of intoxication, withdrawal status, vital signs, physical condition and behavior, as needed. Must be able to administer blood pressure assessments, utilizing blood pressure cuffs.
- Effectively responds to the client needs and problems, initiates and maintains positive interactions, timely response to phone calls, email and other requests.
- Adheres to all Jefferson Center Policies and Procedures
- Ensures Adverse Incident Reporting (AIR) procedures are followed during shift. Attend Critical Incident Reviews (CIR) as designated by the Supervisor or CIR team.
- Identify potential problems areas or areas for development and problem solves with leadership team.
- Attends mandatory in-services, staff meetings, clinical supervision, and on-line training as required.
- Participates in supervision by coming prepared with an agenda. Reports high risk/problem cases using a problem solving approach as well as feedback.
- Monitors, coaches, and directs staff on implementing strategies to reach performance measurement benchmarks.
- Provides the Program Coordinator with feedback for performance evaluations and Employee Contribution Records (ECR).
- Participates in and promotes a positive, supportive, cooperative team environment.
- Participates in staff development activities that enhance professional growth.
- Have an understanding of how trauma impacts the lives of the people being served, so that every interaction is consistent with the recovery process and reduces the possibility of retraumatization.
- Participates in the Center's training/educational programs designed to enhance knowledge about Trauma Informed Care, the impact of trauma and trauma recovery.
- Ensure that delivery practices are guided by the principles of trauma informed care and the principles of addiction treatment.
- Maintains effective interpersonal relations with consumers, peers, subordinates, upper management, visitors and the general public. Uses language and behavior to promote dignity and respect.
- Corporate Compliance including documentation on practice in accordance with regulatory requirements and clinical guidelines.
- Exhibits enthusiasm, respect, adaptability, flexibility, and spirit of cooperation in the work environment.
- Must be sensitive to the diverse cultural and situational needs of the clients.
High School Diploma, CAC II required or ability to obtain CAC II within 3 months of hire, and 2 years' experience in a related field (psychology, counseling, human services, social work, etc.). or Bachelor's or Master's degree preferred, Certified Addictions Counselor I (CAC I) required or ability to obtain CAC I within 3 months of hire.
Current CPR/First Aid Certification or ability to obtain within six months of hire. Valid Colorado Driver's License with a driving record that meets agency requirements.