IT Service Desk Analyst (Danish Speaking)
Posted on Aug 9, 2019 by Gazelle Global Consulting
'Service Desk Analyst' - (Danish Speaking)
For one of the largest companies, I am looking for 'Service Desk Analyst' for a 6-12 month contract in Gothenburg.
The ideal 'Service Desk Analyst' will need to have the following experience
- 1+ years' experience in a service desk role.
- Strong troubleshooting and problem-solving skills.
- PCs and laptops
- Mobile devices
- Windows 7/10
- Microsoft Office applications
- Excellent communication skills and telephone manner.
- First rate customer service skills and desire to go above and beyond.
- Good attention to detail and experience logging and updating tickets in a service desk tool.
- Proficient creating work instructions and knowledge base articles.
Ability to work efficiently in a fast-paced environment whilst meeting SLA's.
Apply now to avoid disappointment.