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Phonathon Coordinator

Posted on Aug 9, 2019 by University of Maine Foundation

Orono, ME 04469
Immediate Start
Annual Salary
The University of Maine Foundation seeks a motivated leader for our Phonathon unit which is part of the annual giving team. You will enthusiastically hire and lead a team of over 20 University of Maine students who will solicit gifts, thank donors and occasionally conduct phone surveys. Calling currently takes place on Monday, Tuesday, Wednesday evenings and Sunday afternoons. The rest of your full time 40-hour work schedule will include working with the annual giving team on special projects such as reunion giving, senior class giving, Maine Day of Giving, parent giving and other annual giving efforts as assigned.

You will be a great fit for this position if you get along with a wide variety of people, can think on your feet to problem solve and are able to energize and motivate your student staff.

Administrative work related to this position includes working with your supervisor to recommend calling segments and to create dynamic calling scripts. You will generate a variety of reports and statistical information to show results and adjust strategy as needed to achieve department fundraising goals. Creating and mailing pledge reminders and other related follow-up will be part of your duties.

Success in this position could lead to a broader career in fundraising.

In order to excel in this position, you should have an excellent computer aptitude for understanding a wide variety of software and troubleshooting for basic hardware issues.


Phonathon/Telethon/Call Center experience is preferred

Bachelor's degree preferred or an equivalent of education and related experience

Experience with Wilson Bennett Phonathon Connect and or Ellucian Advance software preferred

Experience analysing data and preparing reports

Exceptional interpersonal skills

Must have strong organization and communication skills and the ability to maintain confidentiality

Working knowledge of the Adobe Creative Suite would be a plus

Please apply by email and include a cover letter, resume, and three references. Review of applications will begin immediately and will continue until the position is filled.

Email Address: (see below)

The University of Maine Foundation is an EEO/AA employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability, protected veteran status, or any other characteristic protected by law.

Reference: 743641369