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Clinical Patient Liaison/Advocate

Posted on Aug 9, 2019 by BJC HealthCare

Missouri, MO
Health Care
Immediate Start
Annual Salary
Full-Time
Job ID:
Employment Status: Full-Time
Your Career. Made Better.

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of Full time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

Join Us!

Role Purpose

Responsible for maintaining accurate, current and essential information to serve as a resource advocate.

Responsibilities

  • Investigates situations involving patients, families, visitors, or personnel and takes appropriate follow up action.
  • Performs training needs assessments and develops multi-year plans to meet training needs across the organization.
  • Works closely with risk management in reducing hospital liability through prompt and caring resolution of patient issues.
  • Provides in-depth analysis/recommendations of data and prepares reports, graphs and information dashboards for a variety of metrics.
  • Recommends to leadership those cases which require further review and investigation.
  • Minimum Requirements

    Degree

  • Nursing Diploma/Associate's
  • Experience

  • 2-5 years
  • Supervisor Experience

  • No Experience
  • Licenses & Certifications

  • RN
  • Preferred Requirements and Additional Job Information

    Degree

  • Bachelor's Degree
  • - Nursing

    Experience

  • 5-10 years
  • Benefits Statement

    Note: not all benefits apply to all openings

    - Comprehensive medical, dental, life insurance, and disability plan options
    - Pension Plan*/403(b) Plan
    - 401(k) plan
    - Tuition Assistance
    - Health Care and Dependent Care Reimbursement Accounts
    - On-Site Fitness Center (depending on location)
    - Paid Time Off Program for vacation, holiday and sick time

    .Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

    Equal Opportunity Employer


    Reference: 743641095