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Application Management Expert m/f - Content Management Systems (CMS) -

Posted on Aug 9, 2019 by 7N Switzerland Ltd

Zürich, Switzerland
1 Sep 2019
Annual Salary

7N is a main provider of high-end IT and Finance specialists for client projects. For one of our clients in the Financial Services Industry we are currently looking for the following expert to work onsite in Zurich (CH):

Role: Application Management Expert m/f - Content Management Systems (CMS) -

Project location: Zurich (CH)

Start: September 2019

Duration: 6-12 months

Volume: fulltime, onsite

Language: English (must-have), German (nice-to-have/beneficial)

Main tasks include:

  • Global service co-ordination with local service owners wherever applicable
  • Service planning (life cycle, service enhancements and continuous improvements)
  • Stakeholder management and service coordination with affected partners from Business Product Management, Business Operations and IT
  • Analysis of Change Requests, release planning
  • Subject matter expert of end-to-end processes, logical and physical architecture
  • IT-Service Management (SLA/OLA control)
  • Service monitoring, availability control, handling of incidents and problem tickets (evaluation, coordination, reporting)
  • Maintenance support in terms of life cycle changes, application documentation, regular controls, statistics, etc.
  • Support of test preparation and execution, release support
  • Analysis for incidents and defects in terms of sustainable bug fixing, plus tracking and coordination with internal and external providers

Required skills and experience:

  • Proven experience with enterprise content management solutions for multiple e-channels and its challenges
  • Proven expert knowledge within the technical integration of CMS technologies
  • Profound skills within software development and CMS architecture
  • Sound experience in ITSM and/or Application Management
  • Proven experience within financial industry - solid knowledge of underlying banking processes and data regulatory requirements
  • Experience using XML and HTML(5)
  • Experience in web services (REST API)
  • Know how in banking operations and incident management as an additional asset
  • University degree in computer science or similar
  • Good skills within application and vendor management
  • Strong coordination and presentation capabilities

If you are interested, please make sure the key words like CMS, Application Management, ITSM and related are clearly visible in your CV and please then send your current CV (MS-Word format) to (see below).

We look forward to hearing from you.

7N Schweiz AG

Reference: 743634015