This Job Vacancy has Expired!

IT Engineer

Posted on Aug 9, 2019 by Morgan Law

London, United Kingdom
IT
Immediate Start
£35.1k - £35.1k Annual
Full-Time

A regulatory body in London is looking for an enthusiastic and ambitious 2nd line professional with an exposure to 3rd line technologies and processes to provide support and escalation from their service desk

Responsibilities

  • Investigate and resolve incidents, whether they are hardware or software queries, operating at a 2nd and 3rd line level
  • Represent IT for end-users and escalate further within IT and IT suppliers should it become necessary
  • Maintain build standards for hardware, infrastructure and software that are compliant with ISO27001 security standards
  • Support operational processes in line with TOGAF and ITIL operational frameworks.

Experience

Essential

  • Experience with a Windows 10 environment
  • Experience supporting an Exchange 365 environment
  • Technical knowledge of SCCM

Desirable

  • Microsoft accredited training
  • Cisco accredited training
  • ITIL (v3 or v4) qualifications

Reference: 743602659

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