IT Field Service Engineer - Nottingham

Sanderson Recruitment Plc

Posted on Apr 3, 2024 by Sanderson Recruitment Plc
Nottingham, Nottinghamshire, United Kingdom
IT
Immediate Start
Hourly Salary
Contract/Project

Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have a contract opportunity for IT Field Service Engineer - Nottingham, NG9 2EU.

Job Title: IT Field Service Engineer

Location: Nottingham

Duration: 12 months initially

Job Description:

  • This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world's largest computer manufacturers. It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience.
  • The role is Monday to Friday 09.00 to 17.30 standard working hours with optional requirement for out-of-hours standby. You will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service.

Responsibilities:

  • As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers.
  • Be involved in installing, maintaining, upgrading, and repairing IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices.
  • To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines.
  • Ensure assigned incidents are monitored, updated, and progressed in the system Real Time.
  • Co-ordinate between clients and vendors to ensure timely resolution of problems.
  • Provide a high degree of customer satisfaction in all work undertaken.
  • Maintain and manage parts in line with returns return process and deadlines.

Essential Skills:

  • Applicant must have a full valid UK drivers' licence, own car, and business insurance.
  • Ability to resolve hardware issues and basic software problems
  • Capable of building (o/s and required software) and deploying PCs (desktop and Laptop)
  • Good understanding of IT systems and environments.
  • Strong customer service skills
  • Analytical and problem-solving mindset.

If you think you have 75% or even 90% of what we are looking for and know you are capable of the responsibilities and duties at hand, we encourage you to apply! Not all applicants require 100% of what we expect. This will prove you are willing to develop, learn and grow professionally and personally.

Intelligent Resource Limited acts as both an employment business and as an employment agency.

Please Note: Shortlisted candidates will be contacted via Call/Email.

Apply now to know more.

Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization.

Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.


Reference: 2743240282

https://jobs.careeraddict.com/post/89590642

This Job Vacancy has Expired!

Sanderson Recruitment Plc

IT Field Service Engineer - Nottingham

Sanderson Recruitment Plc

Posted on Apr 3, 2024 by Sanderson Recruitment Plc

Nottingham, Nottinghamshire, United Kingdom
IT
Immediate Start
Hourly Salary
Contract/Project

Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have a contract opportunity for IT Field Service Engineer - Nottingham, NG9 2EU.

Job Title: IT Field Service Engineer

Location: Nottingham

Duration: 12 months initially

Job Description:

  • This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world's largest computer manufacturers. It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience.
  • The role is Monday to Friday 09.00 to 17.30 standard working hours with optional requirement for out-of-hours standby. You will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service.

Responsibilities:

  • As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers.
  • Be involved in installing, maintaining, upgrading, and repairing IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices.
  • To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines.
  • Ensure assigned incidents are monitored, updated, and progressed in the system Real Time.
  • Co-ordinate between clients and vendors to ensure timely resolution of problems.
  • Provide a high degree of customer satisfaction in all work undertaken.
  • Maintain and manage parts in line with returns return process and deadlines.

Essential Skills:

  • Applicant must have a full valid UK drivers' licence, own car, and business insurance.
  • Ability to resolve hardware issues and basic software problems
  • Capable of building (o/s and required software) and deploying PCs (desktop and Laptop)
  • Good understanding of IT systems and environments.
  • Strong customer service skills
  • Analytical and problem-solving mindset.

If you think you have 75% or even 90% of what we are looking for and know you are capable of the responsibilities and duties at hand, we encourage you to apply! Not all applicants require 100% of what we expect. This will prove you are willing to develop, learn and grow professionally and personally.

Intelligent Resource Limited acts as both an employment business and as an employment agency.

Please Note: Shortlisted candidates will be contacted via Call/Email.

Apply now to know more.

Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization.

Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.

Reference: 2743240282

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