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Desktop Support Engineer

Posted on Aug 8, 2019 by CV-Library

London, Greater London, United Kingdom
Wholesale Trade
Immediate Start
Annual Salary
Contract/Project
Desktop Support Engineer

Location – Central London

4 week contract immediate start Central London

We are about to relocate our main Offices within the London area and we have an opportunity for an experienced Desktop Support Engineer to work with us on a 4 week contract in support of this relocation.

Key Responsibilities:

Provide local IT, telephony and System support for users running Windows, MS Office 365, Citrix and other business applications, mainly locally within the relocated offices.

Ensure that all problems are logged within Helpdesk system, resolved promptly and efficiently or escalated where appropriate.

Assist in performing the IT element of desk moves for users within the organisation.

Preparation of IT equipment where required (imaging & testing of desktop devices) prior to the move. Support of users immediately after the move, as we bed in to our new locations, floor walking will be required as part of this task.

Document any new and/or update existing IT procedures, asset register etc

Assist with IT project related tasks including technology infrastructure, Hardware and software issues as they arise.

Essential Skills:

Experience working in a support environment focussed on a user support environment (Minimum 1 year).

Technical skills in Windows 7 and Windows 10, Office 365, Active Directory, Networking, Remote Access tools

Professional manner with excellent communication skills; able to interact with all levels of seniority.

Work under pressure, able to listen and interpret user needs accurately in a positive manner.

Able to plan own time effectively; able to prioritise key tasks, work under pressure and meet strict deadlines.

RATE

Negotiable depending on experience Ltd

For more information please contact or call (phone number removed) ASAP.

ATA Recruitment specialises in Manufacturing, Infrastructure, Civil, Transportation and general Engineering recruitment on both a permanent and contract basis – for more opportunities like this one, visit our website.

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Reference: 210574552

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