Release and Change Manager

Request Technology - Craig Johnson

Posted on Mar 28, 2024 by Request Technology - Craig Johnson
Tampa, FL, 33601
IT
Immediate Start
$120k - $135k Annual
Full-Time

*We are unable to sponsor for this permanent Full time role*

*Position is bonus eligible, and requires working onsite 5 days per week*

Prestigious Enterprise Company is currently seeking a Release and Change Manager. Candidate will plan, coordinate, and execute software releases, ensuring minimal impact on IT services and operations., as well as oversee the end-to-end change management process, ensuring that changes are properly documented, assessed, and authorized.

Responsibilities:

  • Collaborate with cross-functional teams to define release scope, objectives, and deliverables.
  • Conduct risk assessments and implement mitigation strategies to address potential issues during the release process.
  • Establish and maintain release schedules, milestones, and communication plans.
  • Facilitate all meetings related to the Release Management process.
  • Work closely with stakeholders to evaluate the impact of proposed changes on IT services and infrastructure.
  • Facilitate Change Advisory Board (CAB) meetings to review and approve/reject change requests.
  • Implement and enforce change management policies and procedures.
  • Leverage ITIL best practices to enhance the efficiency and effectiveness of release and change management processes.
  • Ensure alignment with ITIL service life cycle stages, emphasizing continual service improvement.
  • Actively contribute to the development and improvement of ITSM processes based on ITIL guidelines.
  • Maintain accurate and up-to-date documentation for release and change processes.
  • Generate and analyze reports to measure the performance and success of release and change management activities.
  • Provide regular updates to stakeholders and management on the status of releases and changes.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • ITIL Foundation certification is a must; higher-level ITIL certifications are a plus.
  • Proven experience as an ITSM Release Manager and Change Manager.
  • Strong background in implementing and managing ITIL-based processes.
  • Experience with enterprise-level release and change management tools.
  • Excellent communication and interpersonal skills.
  • Analytical mindset with a focus on problem-solving.
  • Ability to work collaboratively with cross-functional teams.
  • Detail-oriented with a commitment to quality and accuracy.

Preferred Skills:

  • Project Management Professional (PMP) certification.
  • Knowledge of DevOps practices and principles.

Reference: 2740951385

https://jobs.careeraddict.com/post/89493397

This Job Vacancy has Expired!

Request Technology - Craig Johnson

Release and Change Manager

Request Technology - Craig Johnson

Posted on Mar 28, 2024 by Request Technology - Craig Johnson

Tampa, FL, 33601
IT
Immediate Start
$120k - $135k Annual
Full-Time

*We are unable to sponsor for this permanent Full time role*

*Position is bonus eligible, and requires working onsite 5 days per week*

Prestigious Enterprise Company is currently seeking a Release and Change Manager. Candidate will plan, coordinate, and execute software releases, ensuring minimal impact on IT services and operations., as well as oversee the end-to-end change management process, ensuring that changes are properly documented, assessed, and authorized.

Responsibilities:

  • Collaborate with cross-functional teams to define release scope, objectives, and deliverables.
  • Conduct risk assessments and implement mitigation strategies to address potential issues during the release process.
  • Establish and maintain release schedules, milestones, and communication plans.
  • Facilitate all meetings related to the Release Management process.
  • Work closely with stakeholders to evaluate the impact of proposed changes on IT services and infrastructure.
  • Facilitate Change Advisory Board (CAB) meetings to review and approve/reject change requests.
  • Implement and enforce change management policies and procedures.
  • Leverage ITIL best practices to enhance the efficiency and effectiveness of release and change management processes.
  • Ensure alignment with ITIL service life cycle stages, emphasizing continual service improvement.
  • Actively contribute to the development and improvement of ITSM processes based on ITIL guidelines.
  • Maintain accurate and up-to-date documentation for release and change processes.
  • Generate and analyze reports to measure the performance and success of release and change management activities.
  • Provide regular updates to stakeholders and management on the status of releases and changes.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • ITIL Foundation certification is a must; higher-level ITIL certifications are a plus.
  • Proven experience as an ITSM Release Manager and Change Manager.
  • Strong background in implementing and managing ITIL-based processes.
  • Experience with enterprise-level release and change management tools.
  • Excellent communication and interpersonal skills.
  • Analytical mindset with a focus on problem-solving.
  • Ability to work collaboratively with cross-functional teams.
  • Detail-oriented with a commitment to quality and accuracy.

Preferred Skills:

  • Project Management Professional (PMP) certification.
  • Knowledge of DevOps practices and principles.

Reference: 2740951385

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