1st Line IT Support - Service Desk

Hays Specialist Recruitment

Posted on Mar 28, 2024 by Hays Specialist Recruitment
Yorkshire, United Kingdom
IT
Immediate Start
£23k - £23k Annual
Full-Time

1ST LINE IT SUPPORT - SERVICE DESK
LOCATION - YORK - HYBRID WORKING
SALARY - £23,000 + ANNUAL BONUS (8-12%)

Your new role
A new opening on this successful IT Service Desk is available after one of the existing Team was Promoted Internally into another Team. This has now created a fantastic opportunity for an IT Support candidate to join as a 1st Line IT Support member working on their Helpdesk in a fantastic new office environment.

What you'll need to succeed
On a day-to-day basis an IT Service Desk Analyst (1st Line) you will be responsible for logging and prioritising incidents accurately, providing first contact resolution for a variety of IT incidents and facilitating access management requests.

The Hiring Manager is wanting to receive applications from candidates who fit the below criteria:

  • 1st Line IT support experience on a busy IT Service Desk
  • Windows 10 support in a domain environment.
  • Experience working to and reporting against SLAs
  • Working in large scale, multi-site environments.
  • Hardware, software and peripheral troubleshooting and support.
  • Active Directory administration.
  • Excellent Customer Service
  • Microsoft Office 2016 troubleshooting and support.

What you'll get in return
The role offers fantastic career progression within the wider organisation and comes with a Starting Salary of £23,000 + Annual Bonus of between 8-12%. Benefits include 25 Days Holidays + Bank Holidays. The role can be worked on a HYBRID BASIS.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.


Reference: 2740928619

https://jobs.careeraddict.com/post/89493139

This Job Vacancy has Expired!

Hays Specialist Recruitment

1st Line IT Support - Service Desk

Hays Specialist Recruitment

Posted on Mar 28, 2024 by Hays Specialist Recruitment

Yorkshire, United Kingdom
IT
Immediate Start
£23k - £23k Annual
Full-Time

1ST LINE IT SUPPORT - SERVICE DESK
LOCATION - YORK - HYBRID WORKING
SALARY - £23,000 + ANNUAL BONUS (8-12%)

Your new role
A new opening on this successful IT Service Desk is available after one of the existing Team was Promoted Internally into another Team. This has now created a fantastic opportunity for an IT Support candidate to join as a 1st Line IT Support member working on their Helpdesk in a fantastic new office environment.

What you'll need to succeed
On a day-to-day basis an IT Service Desk Analyst (1st Line) you will be responsible for logging and prioritising incidents accurately, providing first contact resolution for a variety of IT incidents and facilitating access management requests.

The Hiring Manager is wanting to receive applications from candidates who fit the below criteria:

  • 1st Line IT support experience on a busy IT Service Desk
  • Windows 10 support in a domain environment.
  • Experience working to and reporting against SLAs
  • Working in large scale, multi-site environments.
  • Hardware, software and peripheral troubleshooting and support.
  • Active Directory administration.
  • Excellent Customer Service
  • Microsoft Office 2016 troubleshooting and support.

What you'll get in return
The role offers fantastic career progression within the wider organisation and comes with a Starting Salary of £23,000 + Annual Bonus of between 8-12%. Benefits include 25 Days Holidays + Bank Holidays. The role can be worked on a HYBRID BASIS.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Reference: 2740928619

CareerAddict

Alert me to jobs like this:

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test

Similar Jobs

1st Line IT Support - Service Desk

North Yorkshire, United Kingdom

Service Desk Analyst - 1st Line Support

York, North Yorkshire, United Kingdom

Service Desk - 1st Line Support

Ipswich, Suffolk, United Kingdom