1st & 2nd Line Support Engineer

Bench IT Limited

Posted on Mar 28, 2024 by Bench IT Limited
Brentwood, Essex, United Kingdom
IT
Immediate Start
£40k - £40k Annual
Full-Time

1st & 2nd Line Support Engineer, Service Desk, Desktop 2nd line, Brentwood and City of London

Professional services company, c650 staff

We are looking for a candidate with the following attributes.

At least 5 years' experience in a 1st/2nd line IT Support role.

Enthusiastic and motivated individual with a professional and courteous manner.

Excellent customer service and communications skills, both written and verbal.

Keen to learn and develop new skills, both through formal training and whilst in the role. Excellent time management skills. Able to prioritise workload to suit the needs of the business.

Willingness to support users throughout the company by providing remote and desk-side support Ability to own and resolve IT Support issues, aiming to resolve as many calls as possible.

Confidence to escalate calls internally and with third parties

This role suits anyone with a keen interest in IT Support, looking to develop new skills.

Experienced in the following technologies: Microsoft Windows 10 Microsoft Office, including Outlook Microsoft 365 Microsoft Exchange Microsoft Sharepoint Active Directory VMWare Networking TCP/IP

The role will be based primarily in Brentwood with travel to City of London office.

1 day working from Home


Reference: 2740909364

https://jobs.careeraddict.com/post/89493122

This Job Vacancy has Expired!

Bench IT Limited

1st & 2nd Line Support Engineer

Bench IT Limited

Posted on Mar 28, 2024 by Bench IT Limited

Brentwood, Essex, United Kingdom
IT
Immediate Start
£40k - £40k Annual
Full-Time

1st & 2nd Line Support Engineer, Service Desk, Desktop 2nd line, Brentwood and City of London

Professional services company, c650 staff

We are looking for a candidate with the following attributes.

At least 5 years' experience in a 1st/2nd line IT Support role.

Enthusiastic and motivated individual with a professional and courteous manner.

Excellent customer service and communications skills, both written and verbal.

Keen to learn and develop new skills, both through formal training and whilst in the role. Excellent time management skills. Able to prioritise workload to suit the needs of the business.

Willingness to support users throughout the company by providing remote and desk-side support Ability to own and resolve IT Support issues, aiming to resolve as many calls as possible.

Confidence to escalate calls internally and with third parties

This role suits anyone with a keen interest in IT Support, looking to develop new skills.

Experienced in the following technologies: Microsoft Windows 10 Microsoft Office, including Outlook Microsoft 365 Microsoft Exchange Microsoft Sharepoint Active Directory VMWare Networking TCP/IP

The role will be based primarily in Brentwood with travel to City of London office.

1 day working from Home

Reference: 2740909364

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