Product Manager

Devonshire Hayes

Posted on Mar 28, 2024 by Devonshire Hayes
London, United Kingdom
IT
Immediate Start
£72k - £72k Annual
Full-Time

Are you an experienced Product Manager? If so, we have an exciting opportunity for you with a Financial Services firm based in London.

This is a perm position and the salary for this is up to £72K. This is a hybrid role with an expectation for 40% attendance.

For this role you will push and manage technology enable transformational change, innovation, discovery, and the core platform for colleagues/customers.

Responsibilities

  • Key figure in the delivery of a new software platform for our Advice Products
  • Continuously monitoring and optimising the Advice claims journey, to improve customer satisfaction and other product performance metrics throughout the entire end to end claims life cycle.
  • Build strong engagement with the stakeholder network ensuring they are aligned with the Advice product vision and roadmap and receive all relevant communications.
  • Lead and influence a cross functional team to ensure the team delivers products that meet business requirements/needs and delivers the right outcomes for our customers.
  • Ensure data-driven decision making, identifying strengths, weaknesses, and opportunity's, based on interpreting qualitative and quantitative data.
  • Working directly with the UX team to identify customer research opportunities to identify future roadmap items.
  • Develop the end-to-end data processes to ensure the company is ready to manage an Advice failure efficiently and accurately.
  • Product owner for the Advice scrum team.
  • Breaking down and interpreting business problems and managing, prioritising, and grooming a backlog of user stories with detailed acceptance criteria.
  • Managing dependencies and conducting UAT.
  • Optimise your delivery team by tracking, reporting, and improving velocity, processes, best practices.
  • Assist with deployments and production support issues.

Required experience:

  • 5 years of active Product Owner, Product Manager experience
  • Demonstrable experience in software/platform transformation programs delivering robust, scalable solutions into the business
  • The transformation must be large scale fundamental change in business process and/or operating models through major initiatives like automation, delivery of platforms or completely new greenfield' products (Creating a website or mobile native apps is not applicable).
  • Experience breaking down large ambiguous products into multiple epics over several phases and delivering against tight deadlines.
  • Experience working with highly complex Back End systems with multiple processes and sub-processes.
  • Expertise at being the voice of the customer.
  • Experienced at understanding and interpreting customer needs and pain points.
  • Expertise at both dealing with senior stakeholders as a Product Manager as well as creating detailed user stories and delivering products as the Product Owner for a sprint team.
  • Experience at contributing towards product strategy and vision.
  • Have excellent analytical and problem-solving skills, always looking to make data driven decisions.
  • Have a collaborative approach, working across technical & non-technical teams and managing stakeholders.
  • Be passionate and effective at delivering a product roadmap and Agile ways of working (SCRUM in particular)
  • Be resilient to complexity and ambiguity in a fast-changing environment.
  • Have strong project management and prioritisation skills.
  • Be able to document the complex processes that drive and underpin the customer journeys.

The first 5 points listed above are absolutely non-negotiable, people without this experience will not be considered.


Reference: 2740900659

https://jobs.careeraddict.com/post/89493003

This Job Vacancy has Expired!

Devonshire Hayes

Product Manager

Devonshire Hayes

Posted on Mar 28, 2024 by Devonshire Hayes

London, United Kingdom
IT
Immediate Start
£72k - £72k Annual
Full-Time

Are you an experienced Product Manager? If so, we have an exciting opportunity for you with a Financial Services firm based in London.

This is a perm position and the salary for this is up to £72K. This is a hybrid role with an expectation for 40% attendance.

For this role you will push and manage technology enable transformational change, innovation, discovery, and the core platform for colleagues/customers.

Responsibilities

  • Key figure in the delivery of a new software platform for our Advice Products
  • Continuously monitoring and optimising the Advice claims journey, to improve customer satisfaction and other product performance metrics throughout the entire end to end claims life cycle.
  • Build strong engagement with the stakeholder network ensuring they are aligned with the Advice product vision and roadmap and receive all relevant communications.
  • Lead and influence a cross functional team to ensure the team delivers products that meet business requirements/needs and delivers the right outcomes for our customers.
  • Ensure data-driven decision making, identifying strengths, weaknesses, and opportunity's, based on interpreting qualitative and quantitative data.
  • Working directly with the UX team to identify customer research opportunities to identify future roadmap items.
  • Develop the end-to-end data processes to ensure the company is ready to manage an Advice failure efficiently and accurately.
  • Product owner for the Advice scrum team.
  • Breaking down and interpreting business problems and managing, prioritising, and grooming a backlog of user stories with detailed acceptance criteria.
  • Managing dependencies and conducting UAT.
  • Optimise your delivery team by tracking, reporting, and improving velocity, processes, best practices.
  • Assist with deployments and production support issues.

Required experience:

  • 5 years of active Product Owner, Product Manager experience
  • Demonstrable experience in software/platform transformation programs delivering robust, scalable solutions into the business
  • The transformation must be large scale fundamental change in business process and/or operating models through major initiatives like automation, delivery of platforms or completely new greenfield' products (Creating a website or mobile native apps is not applicable).
  • Experience breaking down large ambiguous products into multiple epics over several phases and delivering against tight deadlines.
  • Experience working with highly complex Back End systems with multiple processes and sub-processes.
  • Expertise at being the voice of the customer.
  • Experienced at understanding and interpreting customer needs and pain points.
  • Expertise at both dealing with senior stakeholders as a Product Manager as well as creating detailed user stories and delivering products as the Product Owner for a sprint team.
  • Experience at contributing towards product strategy and vision.
  • Have excellent analytical and problem-solving skills, always looking to make data driven decisions.
  • Have a collaborative approach, working across technical & non-technical teams and managing stakeholders.
  • Be passionate and effective at delivering a product roadmap and Agile ways of working (SCRUM in particular)
  • Be resilient to complexity and ambiguity in a fast-changing environment.
  • Have strong project management and prioritisation skills.
  • Be able to document the complex processes that drive and underpin the customer journeys.

The first 5 points listed above are absolutely non-negotiable, people without this experience will not be considered.

Reference: 2740900659

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