First Line Support
Posted on Aug 7, 2019 by Searchability
First Line Support - SQL Server / Customer Support / Application Support BRAND NEW FIRST LINE SUPPORT ROLE WITHIN A PEOPLE MANAGEMENT SOLUTION COMPANY BASED IN CREWE!
- Candidates with previous IT experience considered or graduate
- Central Crewe location, easily accessible via public transport
- SQL Server / Customer Support / Application Support
- Competitive salary, dependant on experience
- To apply please call or email
Based in Crewe, we are a modern people management company who are seeking to appoint a First Line Support who has proven skills in Customer Support and Application Support We are a company who continue to grow since our inception and pride ourselves on providing innovative solutions to all of our clients by keeping up to date with evolving technology in an ever-changing industry.
Sourced by: - your 24/7 Twitter feed of latest IT vacancies across the North West. WHO ARE WE? Rapidly expanding since our inception, our work focusses on delivering the most innovative practice processes to all our diverse range of clients by keeping up with the ever-changing demands of technology to enable them to make a difference. We are a company who continue to grow and work with over 20,000 businesses and schools across the UK and operate from several offices across the country. Our customisation services set us apart and we have over 40 years' experience in design, print and software development to ensure our clients get an end to end service that is modern and above the competition. We place importance on helping businesses stay safe and compliant. We are therefore seeking to appoint a Helpdesk Analyst who has previous experience with Customer Support and Application Support. WHAT WILL YOU BE DOING? This role will be to provide first line support on our bespoke people management system alongside our electronics team. You will use your skills in Customer Support and Application Support to advise our customers on any issues that may arise from using our digital system by logging calls and escalating to engineers where applicable. You will have a passion for IT and customer service to ensure all issues are resolved to a high standard of service at all times. WE NEED YOU TO HAVE…
- Previous experience in a similar role
- Passion for IT
- Confidence in advising over the phone
IT'S NICE TO HAVE…
- Keen interest in evolving technologies
- IT qualifications / training
- Can bake a good cake; we are quite partial to a nice bit of cake in the office!
TO BE CONSIDERED…
Please either apply by clicking online or emailing me directly to . For further information please call me on . I can make myself available out of core working hours to suit from 7am until 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role you give us express consent for us to process and submit (subject to required skills) your application to our client in conjunction to this vacancy only. Also feel free to follow me on Twitter or connect with me on Linkedin, just search Chris Hopley in Google! I look forward to hearing from you. KEY SKILLS SQL Server / Customer Support / Application Support