Technical Delivery Manager
Posted on Aug 1, 2019 by CV-Library
Responsible for creating the Project Manager structure around Technical delivery.
A leading financial services institution in Brighton.
The Technical Delivery Manager will be managing the Infrastructre refresh project portfolio.
Work closely with the Service Towers, the relevant business unit and their senior stakeholders to ensure alignment of their project/programme with the wider change portfolio and group strategy, values and behaviour
Lead end to end execution and responsibility for all aspects of the project/programme, including definition, planning, execution & implementation, governance & control, financial, resource and change management
.Have responsibility for effective handover of the project/programme into Business as Usual operations to support effective benefits realisation
Ensure the adherence to financial processes and procedures at project/programme level, as set and communicated by the Finance Team
Responsible for contributing to capacity, availability, problem management, change management and knowledge management activities within the team, and undertaking Continual Service Improvements as a day to day activity.
Actively identify risks, ensure they are appropriately logged and tracked at the appropriate forums, and take appropriate action to mitigate or resolve.
Define, develop and deliver processes and systems to ensure a consistent and good level of service that means customers' expectations are met, is consistent with what we have communicated and is aligned to L&G's Customer Experience and Treating Customers Fairly policy.
Continually work to build effective, positive working relationships with both our Third Party Service providers and the wider IT communities, to enable us to deliver a fantastic customer service and be viewed as a single, valued IT partner.Profile
Qualifications:Proven experience of Programme and Project Management methodologies including Waterfall and Agile.
PRINCE 2 Practitioner accreditation preferable
Minimum ITIL Foundation Certificate
Knowledge:Strong demonstrable project and programme management experience which include communications capabilities, decision making and problem-solving skills, lateral thinking, analytical and interpersonal skills
Proven financial analytical background and proven ability in financial/analytical reasoning, including being able to contextualise financial data
Skills:Proven experience of positive, challenging interactions with Senior Executives across the business
Excellent interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group
Excellent relationship management, collaboration and influencing skills
An exciting opportunity for a Technical Delivery Manager with a world class Financial Services firm in Brighton