IT Support Engineer (Glasgow / Bellshill)
Posted on Aug 1, 2019 by CV-Library
3 Month Contract
2nd Line IT Support Engineer needed for a 3 Month Rolling Contract based near Glasgow (Bellshill). Start ASAP ideally in July (subject to your notice period / availability).
Key skills, experience and daily duties will include:
- Providing IT tech support for MS Server 2008/2012, Windows 7/8/10 Operating Systems, MS Office 365 and the Google ecosystem, Active Directory, Group Policies, DNS/DHCP & WINS.
- 1st line support of network infrastructure, VMware, Citrix, Apple, Google & archiving solutions.
- Ensuring that all IT systems, change request forms etc - are updated on a real-time basis including the completion of detailed and accurate call notes.
- Strong multi-tasking, diagnosis and problem-solving skills.
- Excellent communication, customer handling and inter-personal skills (including phone, face to face + remote access).
- Managing day-to-day tasks, time and responsibilities to ensure that service levels / SLAs are achieved.
- Proactive maintenance and IT change implementation.
- Proven ability to manage difficult customers who are working under time pressure.
- Building strong working relationship with customers and work colleagues.
- Please email through a copy of your CV for consideration stating your work availability, £ hourly rate expectations and a short paragraph explaining why you believe you are a strong match for this position.
- If your experience matches the job description a member of the Syntax team will contact you to talk you through the full details and to answer any questions you may have.
- We do our very best to respond to all applications. However, due to high volumes of enquiries we regret it is not always possible to do this.
- Syntax Consultancy Ltd is a leading independent IT, Digital and Tech recruitment specialist.
- We offer 30+ years` experience in providing outstanding talent into clients throughout the UK & Europe, including the IT Consultancy, Government, Education, NHS, Software and Retail markets.
- We specialise in supplying high-end Contract / Interim and Permanent IT, Digital and Technical professionals who make an immediate, positive impact.
- At Syntax we pride ourselves on providing an outstanding service to candidates and clients alike.
- We aim to make the recruitment process as positive and hassle-free as possible, whatever the final outcome.
- Syntax Consultancy Ltd operates as an Employment Business and Recruitment Agency