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IT Support Engineer (Glasgow / Bellshill)

Posted on Aug 1, 2019 by CV-Library

Lanarkshire, United Kingdom
Wholesale Trade
Immediate Start
£15 - £18 Annual
Contract/Project
IT Support Engineer (2nd Line)

Glasgow (Bellshill)

3 Month Contract

£17.90 ph

2nd Line IT Support Engineer needed for a 3 Month Rolling Contract based near Glasgow (Bellshill). Start ASAP ideally in July (subject to your notice period / availability).

Key skills, experience and daily duties will include:

- Providing IT tech support for MS Server 2008/2012, Windows 7/8/10 Operating Systems, MS Office 365 and the Google ecosystem, Active Directory, Group Policies, DNS/DHCP & WINS.

- 1st line support of network infrastructure, VMware, Citrix, Apple, Google & archiving solutions.

- Ensuring that all IT systems, change request forms etc - are updated on a real-time basis including the completion of detailed and accurate call notes.

- Strong multi-tasking, diagnosis and problem-solving skills.

- Excellent communication, customer handling and inter-personal skills (including phone, face to face + remote access).

- Managing day-to-day tasks, time and responsibilities to ensure that service levels / SLAs are achieved.

- Proactive maintenance and IT change implementation.

- Proven ability to manage difficult customers who are working under time pressure.

- Building strong working relationship with customers and work colleagues.

NEXT STEPS:

- Please email through a copy of your CV for consideration stating your work availability, £ hourly rate expectations and a short paragraph explaining why you believe you are a strong match for this position.

- If your experience matches the job description a member of the Syntax team will contact you to talk you through the full details and to answer any questions you may have.

- We do our very best to respond to all applications. However, due to high volumes of enquiries we regret it is not always possible to do this.

ABOUT US:

- Syntax Consultancy Ltd is a leading independent IT, Digital and Tech recruitment specialist.

- We offer 30+ years` experience in providing outstanding talent into clients throughout the UK & Europe, including the IT Consultancy, Government, Education, NHS, Software and Retail markets.

- We specialise in supplying high-end Contract / Interim and Permanent IT, Digital and Technical professionals who make an immediate, positive impact.

- At Syntax we pride ourselves on providing an outstanding service to candidates and clients alike.

- We aim to make the recruitment process as positive and hassle-free as possible, whatever the final outcome.

- Syntax Consultancy Ltd operates as an Employment Business and Recruitment Agency

Reference: 210435411