This Job Vacancy has Expired!

Functional Application Specialist

Posted on Aug 1, 2019 by CV-Library

London, United Kingdom
Wholesale Trade
Immediate Start
£250 - £300 Daily
Functional Application Specialist (Business Applications)

(Contract, London)

The Functional Application Specialist will be responsible for providing Level 2 operational support for the Consumer Products portfolio of systems and applications which support business processes including contract management, revenue accounting, publishing and the product pipeline. Therefore, we require experience with Contract Lifecycle Management (CLM) applications, and the ability to support large amounts of daily users.

Required Knowledge & Experience

*CLM - Customer Lifecycle Management

*Track record in supporting CRM applications (e.g. Selectica)

*Financial Applications - Audit, CMC, Accounting, Licensee & Revenue Accounting

*Contract Management - E2E journey through business applications

*Product Development & Approval

*Workflows - Processes & Applications

*Forecasting & Planning - ability to support users, and update them on progress of their requests

*Audit & Compliance

Key Deliverables

*Problem & Triage Analysis - perform daily application support (respond, triage, escalate)

*Incident Management - response, customer/user follow up, resolution & closure

*Establish strong relationships with the User community & stakeholders

*Regularly update users on the status of their application request

*Identify and champion opportunities for continuous improvement of the application lifecycle

For more information, or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed)

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Reference: 210423453