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IT Technician (NHS) - Immediate Start - Grays, Essex

Posted on Aug 1, 2019 by CV-Library

Grays, Essex, United Kingdom
Wholesale Trade
Immediate Start
£10.5 - £12 Hourly
Are you an experienced IT Technician?

* Do you have experience working in the NHS or Public Sector?

* Do you hold a current in date enhanced DBS? (If not, would you be willing to apply for one?)

* Are you available to work between 9am - 5pm for 12 weeks, potentially longer?

* Are you available immediately?

If so, I would love the opportunity to speak with you as my NHS client are currently seeking a Band 4 Field based IT Technician to join the NHS, based in Grays to join them ASAP.

Location: Grays

Hours: Monday - Friday, 9am - 5pm

Duration: Expected to be for 12 weeks, potentially longer

Pay: £10.50 - £12.00 Umbrella

* To record all incidents and service requests in order to provide good data for Incident and Problem Management

* Provide a 1st and 2nd line support service to internal customers (users) via telephone, email and remote sessions

* To restore normal service to the internal customer as quickly as possible, following diagnoses of the incident or service request

* To identify, record and report against non-trust items against which internal customers request service

* To implement escalation procedures as appropriate

* To offer general guidance and advice to internal customers

* Support the IT Team Leader in providing timely, accurate records for analytical reporting of the overall performance of the Service Desk

If interested, please apply now

Reference: 210421420