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Trainee Claims Advisor

Posted on Aug 1, 2019 by CV-Library

Dorking, Surrey, United Kingdom
Customer Service
Immediate Start
£16k - £17k Annual
Great opportunity in a fantastic company Our client is a leading UK based insurer specialising in Motor Underwriting.

They are currently looking for a new member of the Claims team. The company operate a structured 2 year training plan and there are work performance reviews every 3 months for the first 2 years

You will be trained to investigate, negotiate and settle claims. You will eventually take responsibility for your own case load including fire, theft, windscreen claims and eventually some non-serious personal injury, dealing with solicitors, insurance brokers, loss adjustors etc

The company will also assist in obtaining professional qualifications.

Main Tasks:

* Ensure that allocated claims are investigated

* Act as the key contact for specific customers / brokers

* Communication with policyholders, solicitors and others by telephone and in writing

* Identify opportunities to make recoveries and follow the recovery through.

* Maintain accurate estimates on outstanding claims so that the appropriate reserve can be made for each claim

You will have:

* 5 GCSE passes or equivalent (grades A-C) including English and Mathematics

* Experience of working in an office environment would be an advantage

* Excellent communication skills (oral and written format)

* A common sense and well organised approach is essential

Reference: 210420078

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