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Graduate IT Support Engineer

Posted on Aug 1, 2019 by CV-Library

Suffolk, United Kingdom
Wholesale Trade
Immediate Start
£16k - £22k Annual
Graduate IT Support Engineer

Are you a recent University graduate who is looking to take their first steps into the IT industry? If the answer is yes, then we have an excellent opportunity for you to join a MSP based in the Bury St Edmunds area who serve around 50 to 60 clients in the local area.

The post holder will be given the opportunity to progress and develop to design, install and support IT networks for small / medium sized businesses. The successful individual will sit in a team of talented first and second line engineer to resolve tickets from clients.

The successful candidate will be supporting clients systems, providing solutions and technical analysis. As a support engineer you will be identifying re-occurring tickets and implement a permanent solution. Other duties will include on-site install / repair work on routers, switches, monitors and printers. The position will also involve some project work such as installing new PC’s and Office 365 installations / migrations.

Responsibilities / Skills required:

• Some commercial experience supporting SME’s

• Ability to support Microsoft Windows desktops in a domain environment

• Network and Server troubleshooting – Exchange 2010+, SBS and Windows Server

• Knowledge of DNS, DHCP, Active Directory, Group Policy

• Office 365 Installation/Migration/Troubleshooting

• Excellent Customer Service skills

- Client –

CV Screen is recruiting for a leading organisation who have a strong brand within their sector and offer great career prospects.

Who this role will suit?

This is an excellent opportunity for a first or second line service desk engineers to join a well established and highly successful MSP. This would also suit a recent graduate with a relevant degree in computing looking for their first role in industry.

Salary / benefits:

Salary from £18,000 to £22,000 depending on experience

Working hours of 8am to 5pm


Barton Mills, Bury St Edmunds

To Apply:

Please send your CV to Mark Chaumeton of CV Screen in strict confidence, CV Screen is the Recruitment Agency managing this vacancy.


Graduate IT Support Engineer


Based in Bury St Edmunds

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Reference: 210419748