This Job Vacancy has Expired!

2nd Line Support Technician

Posted on Aug 1, 2019 by CV-Library

Bristol, Bristol (County), United Kingdom
Customer Service
Immediate Start
£25k - £28k Annual
Full-Time
My client is looking for a 2nd Line Support Technician to join them on a permanent basis. They are a well established financial services organisation with a global presence looking to grow their Bristol based IT function.

Client Details

The client is a global financial services organisation based in Bristol, they are looking for a 2nd Line Support Technician to join them on a permanent basis.

Description

Provide technical support and customer service to the business either face to face or remotely in line with SLAs.

Establishing and maintaining excellent working relationships with the business and 3rd parties/offshore branches.

Server, Desktop and Laptop builds and deployments

Windows and VMware Server administration.

Active Directory administration, including user configuration, group policy changes and GPO administration

Software installation, upgrade and support, both in-house applications and off the shelf

Mobile device administration

Profile

At least 3+ years of support experience covering the following technologies.

Server, Desktop and Laptop builds and deployment

Windows and VMwareVMware Server administration, including application and website management, e.g. WDSWDS, WSUSWSUS and Anti-virus

Active Directory administration, including user configuration, group policy changes and GPO administrationExperience in the Financial Services or other Professional Services sector is desirable but not essential.

Willingness to pick up new skills and focus on the continuous improvement of the IT function.

Experience of BAUBAU support and Project work is required.

Job Offer

£25,000-£28,000 + additional benefits

Reference: 210419526