Junior Account Manager
Posted on Aug 1, 2019 by CV-Library
Manage a portfolio of affinity clients, ensuring a high retention rate across the portfolio and spotting opportunities for growth.
Cross selling additional products / services including; Dental and travel.
Providing excellent ongoing support service to clients through the year.
Promoting additional New Business and dealing with new business enquiries.
Building a working relationship with Clients and Insurers.
Develop and maintain an understanding of the market, products and regulation attending insurer training as necessary.
Develop and maintain understanding of invoice processing from insurers/providers
Handle client amendments such as joiners & leavers, tracking their progress and confirming to clients, providing premiums if required.
Experience within the Financial Services / PMI / General Insurance market desirable but not essential as full training is provided
Experience in successfully handling customer enquiries via telephone essential
Strong personable telephone manner essential
Negotiation skills and experience desirable
Good numeracy and literacy skills essential
Effective verbal and written communication skills essential
Relationship building experience with Providers, Clients and Account Managers or alike desirable
Professional client focussed approach essential
Well organised and can respond well under pressure to meet deadlines
Works well as part of a team as well as being able to use own initiative
Experience and skilled in using Microsoft Office Programs
Very comfortable working with Spreadsheets, with good knowledge of Microsoft Excel
Competitive salary plus excellent benefits for the successful candidate