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Junior Account Manager

Posted on Aug 1, 2019 by CV-Library

Hampshire, United Kingdom
Customer Service
Immediate Start
£21k - £36k Annual
Full-Time
We are pleased to be working with an award winning client, currently recruiting for a Junior Account Manager!

Job Role:

Manage a portfolio of affinity clients, ensuring a high retention rate across the portfolio and spotting opportunities for growth.

Cross selling additional products / services including; Dental and travel.

Providing excellent ongoing support service to clients through the year.

Promoting additional New Business and dealing with new business enquiries.

Building a working relationship with Clients and Insurers.

Develop and maintain an understanding of the market, products and regulation attending insurer training as necessary.

Develop and maintain understanding of invoice processing from insurers/providers

Handle client amendments such as joiners & leavers, tracking their progress and confirming to clients, providing premiums if required.

Experience Required:

Experience within the Financial Services / PMI / General Insurance market desirable but not essential as full training is provided

Experience in successfully handling customer enquiries via telephone essential

Strong personable telephone manner essential

Negotiation skills and experience desirable

Good numeracy and literacy skills essential

Effective verbal and written communication skills essential

Relationship building experience with Providers, Clients and Account Managers or alike desirable

Professional client focussed approach essential

Well organised and can respond well under pressure to meet deadlines

Works well as part of a team as well as being able to use own initiative

Experience and skilled in using Microsoft Office Programs

Very comfortable working with Spreadsheets, with good knowledge of Microsoft Excel

Competitive salary plus excellent benefits for the successful candidate

Reference: 210418669

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