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IT Support Engineer; Upper Level

Posted on Aug 1, 2019 by CV-Library

Tyne & Wear, United Kingdom
Wholesale Trade
Immediate Start
£22k - £35k Annual
IT Support Engineer; Upper Level

* Newcastle Upon Tyne

* £22K-35K (Depending on experience)

* Full-time Permanent

* Immediate Requirement

My client, a certified Microsoft Gold Partner is seeking an IT technical, infrastructure support engineer to join their team on a Permanent basis. The support engineer will become part of a highly skilled team in a very busy environment and will provide varied levels of technical support associated core infrastructure and networks to multiple clients on a remote and face to face basis. The successful candidate will have the opportunity to get involved in liaising with clients, gaining unrivalled project and multi-system exposure.

The role includes;

* Delivering support on wide range of IT systems for multiple client organisations.

* Be flexible and adaptable when responding to client needs both remotely and during projects.

* Assist with the management, upkeep and enhancement of internal company systems.

Essential Skills;

* Microsoft Windows server operating systems

* Microsoft Windows client operating systems

* Office 365

* Server virtualisation (VMware, Hyper-V, etc)

* Network Attached Storage (NAS)

* General networking

* TCP/IP and associated technologies (e.g., DNS, WINS, DHCP)

* Basic understanding of Firewalls including NAT and Firewall rules

* Anti-virus / anti-spyware / anti-spam

* Server / system backup solutions including online/Cloud backup

Desirable skills;

* Storage Area Networks (SANs)

* Telephony including Voice-over-IP (VoIP)

* Remote Desktop Services

* Cloud services – such as Azure, Amazon Cloud, file sharing (eg, Dropbox), etc

Person Specification;

* A candidate that comes from a MSP environment and is skilled with multiple infrastructures.

* An individual who can represent the organisation, is presentable with relevant skills

* be flexible and adaptable to the needs and requirements of the hiring organisation & clients

* It is also essential for the candidate to have a full UK driving licence and have the use of a car during working/on-call hours.

* Provide support & training for other members of staff utilising their skills & experience to contribute to the prosperity of the organisation.

* have a UK degree in an IT related discipline, an equivalent professional qualification or relevant, demonstratable experience.

The successful candidate MUST have participated in multiple system installation & Migrations including Windows Server. Along with having field experience in previous client facing roles

Reference: 210418441