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IT First Line Support

Posted on Aug 1, 2019 by CV-Library

Burstwick, East Riding of Yorkshire, United Kingdom
Wholesale Trade
Immediate Start
£18k - £22k Annual
Full-Time
JOB TITLE: IT First Line Support

SALARY: Up to £22,000 (D.O.E)

BENEFITS: 20+ Days Holiday (25 after 3 years), Pension Scheme, Staff-Days Out, Charity Days, Christmas Shopping Vouchers, Annual Training Budget

REF: 4835

LOCATION: Burstwick, East Yorkshire

TYPE: Permanent

Fancy supporting the likes of Disney, Mercedes and Cartier?

If you’re enthusiastic, knowledgeable about IT, and will turn your hand to new experiences then this job is for you!

As the First Line Support, you will report to IT Director and be responsible for:

* Receiving and making Support calls

* Testing back-ups

* Remote and telephone support

* Monitoring threat alert systems

* Helping with the upkeep of servers

* Systems updates

* Keeping task information up-to-date and reviewing each situation

* Being a positive mindset in the team

* Enjoying your time spent at work

To be the successful First Line Support, you must have;

* A positive personable manner, allowing you to deal with people over the phone and in person

* Ability to talk with people from all walks of life

* A pro-active approach to work

* Solid IT experience in a previous role

* Ability to use initiative, and offer new ideas

* Strong ability to work in a team and liaise on an internal and external basis

* Evidence of self-development and continued training

Please apply by following the directions on the website, alternatively for more information and a full outline of the role, call Ellis Michaels on (phone number removed)

All direct and third party applications will be forwarded to Emmerson Kitney.

Emmerson Kitney recruit for IT, Engineering, Sales, Marketing, and Finance roles at all levels throughout the region. If this role is not suitable for you we would be happy to have an informal chat regarding any future opportunities.

While we will endeavour to respond to every applicant personally, on occasion this is not always possible, therefore, if you have not heard back from us within 14 days of applying, you have been unsuccessful

Reference: 210418424

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