Customer Service Advisor

CV-Library

Posted on Feb 23, 2024 by CV-Library
Glasgow, City of Glasgow, United Kingdom
Customer Service
Immediate Start
£22.4k - £22.4k Annual
Full-Time
Customer Service Advisor Role

The company

You will be joining a company that specialises in the provision of fully digitised subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service and providing in-depth insights to their customers purchasing habits. This office is based within the clients offices in Glasgow City Centre close to Queen Street train station.

The role

The role of the Customer Service Advisor will be to assist customers who are contacting you regarding their current subscription, answer any questions they may have and amend as and when required.

Your duties will include, but not be limited to:

* Answering inbound calls and emails
* Answer customer queries
* Resolve any customer issues to the best you can
* Liaise with internal and external departments where required

In return, the Customer Service Advisor will receive:

* Starting salary of £22,400
* Excellent training
* Monday to Friday working week of rotational shift pattern between 8am-8pm with 1 in every 3rd Saturday between 8am-6pm.
* Central office location based in Glasgow city.

About you

In order to be considered for the role of Customer Service Advisor, the successful candidate will have good customer service experience from a call/contact centre environment.

The successful Customer Service Advisor will also have:

* Excellent communication skills, both verbal and written
* Organisational skills
* Be comfortable with Microsoft outlook and other ad-hoc administration duties

Apply ASAP for immediate consideration...

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Reference: 221170317

https://jobs.careeraddict.com/post/88287550

This Job Vacancy has Expired!

CV-Library

Customer Service Advisor

CV-Library

Posted on Feb 23, 2024 by CV-Library

Glasgow, City of Glasgow, United Kingdom
Customer Service
Immediate Start
£22.4k - £22.4k Annual
Full-Time
Customer Service Advisor Role

The company

You will be joining a company that specialises in the provision of fully digitised subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service and providing in-depth insights to their customers purchasing habits. This office is based within the clients offices in Glasgow City Centre close to Queen Street train station.

The role

The role of the Customer Service Advisor will be to assist customers who are contacting you regarding their current subscription, answer any questions they may have and amend as and when required.

Your duties will include, but not be limited to:

* Answering inbound calls and emails
* Answer customer queries
* Resolve any customer issues to the best you can
* Liaise with internal and external departments where required

In return, the Customer Service Advisor will receive:

* Starting salary of £22,400
* Excellent training
* Monday to Friday working week of rotational shift pattern between 8am-8pm with 1 in every 3rd Saturday between 8am-6pm.
* Central office location based in Glasgow city.

About you

In order to be considered for the role of Customer Service Advisor, the successful candidate will have good customer service experience from a call/contact centre environment.

The successful Customer Service Advisor will also have:

* Excellent communication skills, both verbal and written
* Organisational skills
* Be comfortable with Microsoft outlook and other ad-hoc administration duties

Apply ASAP for immediate consideration...

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Reference: 221170317

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