Senior Technical Support Engineer

Proactive Appointments

Posted on Feb 5, 2024 by Proactive Appointments
Surrey, United Kingdom
IT
Immediate Start
£50k - £70k Annual
Full-Time

Senior Technical Support Engineer

Our client has a customer base of circa 8000 customers, they serve approximately 85% of the Fortune 500 list and are one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies

The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies.

Key skills & experience

Strong Experience with relational databases (eg MySQL, Oracle)

Java experience

Experience in one (or more) Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)

Advanced Unix/Linux experience

Working knowledge of the components in a web applications stack.

Experience diagnosing performance degradation (eg explain plans, database tuning)

Desired Skills

Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)

Experience working with dynamic HTML components: AJAX, JavaScript, AngularJS, CSS, XML, HTML, XHTML

Advanced Object Oriented programming skills (Java strongly preferred).

Deep understanding of JavaScript

Demonstrated proficiency with the following Technical Skills

Web Services (consuming or providing) (SOAP, REST)

Data Extraction Technologies (eg JDBC, ODBC)

Any bi-directional, automated integration between two systems

TCP/IP, Networking knowledge

Experience with Splunk

Understanding of Simple Network Management Protocol (SNMP)

Understanding of remote administration via SSH, SNMP, WMI, Powershell

Strong Familiarity with Eclipse IDE

A fundamental understanding of ITSM, ITIL, and/or CMDB

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website


Reference: 2711782070

https://jobs.careeraddict.com/post/87779675

This Job Vacancy has Expired!

Proactive Appointments

Senior Technical Support Engineer

Proactive Appointments

Posted on Feb 5, 2024 by Proactive Appointments

Surrey, United Kingdom
IT
Immediate Start
£50k - £70k Annual
Full-Time

Senior Technical Support Engineer

Our client has a customer base of circa 8000 customers, they serve approximately 85% of the Fortune 500 list and are one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies

The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies.

Key skills & experience

Strong Experience with relational databases (eg MySQL, Oracle)

Java experience

Experience in one (or more) Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)

Advanced Unix/Linux experience

Working knowledge of the components in a web applications stack.

Experience diagnosing performance degradation (eg explain plans, database tuning)

Desired Skills

Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)

Experience working with dynamic HTML components: AJAX, JavaScript, AngularJS, CSS, XML, HTML, XHTML

Advanced Object Oriented programming skills (Java strongly preferred).

Deep understanding of JavaScript

Demonstrated proficiency with the following Technical Skills

Web Services (consuming or providing) (SOAP, REST)

Data Extraction Technologies (eg JDBC, ODBC)

Any bi-directional, automated integration between two systems

TCP/IP, Networking knowledge

Experience with Splunk

Understanding of Simple Network Management Protocol (SNMP)

Understanding of remote administration via SSH, SNMP, WMI, Powershell

Strong Familiarity with Eclipse IDE

A fundamental understanding of ITSM, ITIL, and/or CMDB

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Reference: 2711782070

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