IT Team Leader

Reed Technology

Posted on Feb 5, 2024 by Reed Technology
Yorkshire, United Kingdom
IT
Immediate Start
£25k - £30k Annual
Full-Time

IT Team Leader

An exciting chance is now available for an experienced engineer to join the team at a time of huge growth potential as a IT Team Leader - you will be hands on and technical within an EUC environment and will be looking after a small team and helping to organise workloads and still playing a part in the technical elements of the role.

The Business

They are a fast growing MSP in Yorkshire and really are one of the biggest success stories in the local area.

Responsibilities

As a Service Desk Lead, you will complete the following responsibilities:

. Resolving service desk tickets appropriately within SLA
. Effective communications with users in relation to issues
. Proactively look for issues
. Built and maintain equipment
. Produce and maintain documentation for support processes
. Correct logging of issues in ticket system
. Responsible for logging faults with suppliers.
. Responsible for logging ICT faults, dealing with problems/requests in an effective and customer-focused manner, undertaking first-level support where possible. Responsible for keeping users updated as to the status of their problem/request.

About You

The company is looking for someone who is has previous experience in EUC deployment and build environments.

Benefits

Offering a salary up 30k alongside a competitive benefits package.


Reference: 2711723387

https://jobs.careeraddict.com/post/87779564

This Job Vacancy has Expired!

Reed Technology

IT Team Leader

Reed Technology

Posted on Feb 5, 2024 by Reed Technology

Yorkshire, United Kingdom
IT
Immediate Start
£25k - £30k Annual
Full-Time

IT Team Leader

An exciting chance is now available for an experienced engineer to join the team at a time of huge growth potential as a IT Team Leader - you will be hands on and technical within an EUC environment and will be looking after a small team and helping to organise workloads and still playing a part in the technical elements of the role.

The Business

They are a fast growing MSP in Yorkshire and really are one of the biggest success stories in the local area.

Responsibilities

As a Service Desk Lead, you will complete the following responsibilities:

. Resolving service desk tickets appropriately within SLA
. Effective communications with users in relation to issues
. Proactively look for issues
. Built and maintain equipment
. Produce and maintain documentation for support processes
. Correct logging of issues in ticket system
. Responsible for logging faults with suppliers.
. Responsible for logging ICT faults, dealing with problems/requests in an effective and customer-focused manner, undertaking first-level support where possible. Responsible for keeping users updated as to the status of their problem/request.

About You

The company is looking for someone who is has previous experience in EUC deployment and build environments.

Benefits

Offering a salary up 30k alongside a competitive benefits package.

Reference: 2711723387

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