IT Telephony Manager

Fruition IT Resources Limited

Posted on Feb 5, 2024 by Fruition IT Resources Limited
Leeds, Yorkshire, United Kingdom
IT
Immediate Start
£40k - £50k Annual
Full-Time

IT Telephony Manager

£40,000 - £50,000

Car allowance + Bonus

Leeds - Hybrid, 2 days onsite

Looking to progress into Senior Leadership?

This is an exciting opportunity for a Telephony Manager to join a leading technology business in Leeds.

You'll be managing IT Telephony functions and key telecommunication services, providing hands on escalation and management skills.

This senior role is responsible for managing key supplier & customer relationships and taking control of the finances and budget for the Telephony estate.

What will I be doing?

  • Owning the Telephony function
  • Ownership of Telephony Incidents, Requests, Change and Escalation processes
  • Proactively ensuring priorities are aligned with the business strategy
  • Work closely with Help desk teams
  • Working closely with technical delivery and commercial teams
  • Internal and external stakeholder management

Knowledge and skills:

  • Working knowledge of telephony domain and related technologies
  • Product ownership of MS 365 Modern workplace
  • Help in Major Incident management
  • Supplier & customer management
  • Strong stakeholder engagement skills

To apply, please send your CV for consideration.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.


Reference: 2711527151

https://jobs.careeraddict.com/post/87776689

This Job Vacancy has Expired!

Fruition IT Resources Limited

IT Telephony Manager

Fruition IT Resources Limited

Posted on Feb 5, 2024 by Fruition IT Resources Limited

Leeds, Yorkshire, United Kingdom
IT
Immediate Start
£40k - £50k Annual
Full-Time

IT Telephony Manager

£40,000 - £50,000

Car allowance + Bonus

Leeds - Hybrid, 2 days onsite

Looking to progress into Senior Leadership?

This is an exciting opportunity for a Telephony Manager to join a leading technology business in Leeds.

You'll be managing IT Telephony functions and key telecommunication services, providing hands on escalation and management skills.

This senior role is responsible for managing key supplier & customer relationships and taking control of the finances and budget for the Telephony estate.

What will I be doing?

  • Owning the Telephony function
  • Ownership of Telephony Incidents, Requests, Change and Escalation processes
  • Proactively ensuring priorities are aligned with the business strategy
  • Work closely with Help desk teams
  • Working closely with technical delivery and commercial teams
  • Internal and external stakeholder management

Knowledge and skills:

  • Working knowledge of telephony domain and related technologies
  • Product ownership of MS 365 Modern workplace
  • Help in Major Incident management
  • Supplier & customer management
  • Strong stakeholder engagement skills

To apply, please send your CV for consideration.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Reference: 2711527151

CareerAddict

Alert me to jobs like this:

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test

Similar Jobs

Cyber Security Team Lead

Leeds, Yorkshire, United Kingdom

Asset Manager

Leeds, Yorkshire, United Kingdom

ServiceNow Developer

Leeds, Yorkshire, United Kingdom