Service Desk

Keystream Group Limited

Posted on Feb 2, 2024 by Keystream Group Limited
Hampshire, United Kingdom
IT
Immediate Start
£17.7 - £17.7 Hourly
Contract/Project

Service Desk Analyst required to work for a Hospital in the M4 Corridor. This is a contract role for up to 12 months paying £17.69 per hour inside of IR35. This role is primarily home based but the successful applicant will be expected to be on-site for the day shift on Saturday and Sunday.

They require someone who is available to work the below shifts which will be on a monthly rota.

Monday - Friday: 17:00 - 08:00 remote (but would need to be able to get onsite for an emergency)
Saturday & Sunday: 08:00 - 20:00 onsite
Saturday & Sunday: 20:00 - 08:00 remote (but would need to be able to get onsite for an emergency)

Summary:

  • We are looking for an organised, customer focused, enthusiastic person to join our team who has excellent IT Technical support skills.
  • The successful applicant will have a excellent knowledge of MS Windows Operating Systems, Active Directory, Office 365, Remote Control Support Tools, PC/Laptop & Printer Hardware plus knowledge of Build Technology/Imaging Tools
  • Experience of using a computerised Helpdesk/Service Desk system and knowledge of ITIL processes are essential.
  • This candidate also needs to have a good range of troubleshooting skills in wireless technologies relating to hardware and access points.
  • First class customer service skills are needed, a good, calm, reassuring manner is essential with a strong attention to detail.
  • You will be taking a variety of support calls, aiming to fix all technical issues remotely or over the telephone.

Please apply should you meet the above criteria.

Reference: 2710660178

https://jobs.careeraddict.com/post/87726478

This Job Vacancy has Expired!

Keystream Group Limited

Service Desk

Keystream Group Limited

Posted on Feb 2, 2024 by Keystream Group Limited

Hampshire, United Kingdom
IT
Immediate Start
£17.7 - £17.7 Hourly
Contract/Project

Service Desk Analyst required to work for a Hospital in the M4 Corridor. This is a contract role for up to 12 months paying £17.69 per hour inside of IR35. This role is primarily home based but the successful applicant will be expected to be on-site for the day shift on Saturday and Sunday.

They require someone who is available to work the below shifts which will be on a monthly rota.

Monday - Friday: 17:00 - 08:00 remote (but would need to be able to get onsite for an emergency)
Saturday & Sunday: 08:00 - 20:00 onsite
Saturday & Sunday: 20:00 - 08:00 remote (but would need to be able to get onsite for an emergency)

Summary:

  • We are looking for an organised, customer focused, enthusiastic person to join our team who has excellent IT Technical support skills.
  • The successful applicant will have a excellent knowledge of MS Windows Operating Systems, Active Directory, Office 365, Remote Control Support Tools, PC/Laptop & Printer Hardware plus knowledge of Build Technology/Imaging Tools
  • Experience of using a computerised Helpdesk/Service Desk system and knowledge of ITIL processes are essential.
  • This candidate also needs to have a good range of troubleshooting skills in wireless technologies relating to hardware and access points.
  • First class customer service skills are needed, a good, calm, reassuring manner is essential with a strong attention to detail.
  • You will be taking a variety of support calls, aiming to fix all technical issues remotely or over the telephone.

Please apply should you meet the above criteria.

Reference: 2710660178

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