IT Field Engineer

Reed Technology

Posted on Jan 30, 2024 by Reed Technology
Cheltenham, Gloucestershire, United Kingdom
IT
Immediate Start
£28k - £30k Annual
Full-Time

Reed Technology are delighted to working in partnership with a leading Cheltenham based organisation with their search for IT Field Engineer to join their passionate and growing team

Company car, mobile and laptop provided - £3,000 - performance related bonus

Do you have a passion for technology and problem solving? Do you have experience working in a field-based support role?
If so this could be the perfect opportunity for you

The key responsivities with this position will be:
* Ensure Field Engineer support tickets are updated and completed within SLA
* Perform scheduled contract visits at customer sites and complete relevant documentation
* Attend customer sites and troubleshoot IT issues which cannot be resolved remotely
* Provide holiday and sickness cover onsite at customer sites when required
* Install and configure new hardware and software at customer sites
* Build excellent relationships with key service stakeholders both internally and externally
* Identify areas to upsell products and services to existing customers
* Cover 1st, 2nd or 3rd Line support teams when required within the head office

The successful candidate will have experience using the following technologies:
* Windows Server (2012, 2012 R2, 2016 & 2019)
* Active Directory, DHCP, DNS, Group Policy, WDS and WSUS
* Veeam Backup & Replication
* Sophos Anti-Virus
* Basic TCP/IP, switching and routing configuration and installation
* Firewall and VPN configuration
* Corporate wireless systems

Company car, mobile and laptop provided - £3,000 - performance related bonus

If you are interested in this opportunity please apply online or for more information contact me.


Reference: 2708646681

https://jobs.careeraddict.com/post/87492675

This Job Vacancy has Expired!

Reed Technology

IT Field Engineer

Reed Technology

Posted on Jan 30, 2024 by Reed Technology

Cheltenham, Gloucestershire, United Kingdom
IT
Immediate Start
£28k - £30k Annual
Full-Time

Reed Technology are delighted to working in partnership with a leading Cheltenham based organisation with their search for IT Field Engineer to join their passionate and growing team

Company car, mobile and laptop provided - £3,000 - performance related bonus

Do you have a passion for technology and problem solving? Do you have experience working in a field-based support role?
If so this could be the perfect opportunity for you

The key responsivities with this position will be:
* Ensure Field Engineer support tickets are updated and completed within SLA
* Perform scheduled contract visits at customer sites and complete relevant documentation
* Attend customer sites and troubleshoot IT issues which cannot be resolved remotely
* Provide holiday and sickness cover onsite at customer sites when required
* Install and configure new hardware and software at customer sites
* Build excellent relationships with key service stakeholders both internally and externally
* Identify areas to upsell products and services to existing customers
* Cover 1st, 2nd or 3rd Line support teams when required within the head office

The successful candidate will have experience using the following technologies:
* Windows Server (2012, 2012 R2, 2016 & 2019)
* Active Directory, DHCP, DNS, Group Policy, WDS and WSUS
* Veeam Backup & Replication
* Sophos Anti-Virus
* Basic TCP/IP, switching and routing configuration and installation
* Firewall and VPN configuration
* Corporate wireless systems

Company car, mobile and laptop provided - £3,000 - performance related bonus

If you are interested in this opportunity please apply online or for more information contact me.

Reference: 2708646681

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