Desktop Support Engineer - Permanent Opportunity!

Synergize Consulting Ltd

Posted on Jan 18, 2024 by Synergize Consulting Ltd
Brighton, Sussex, United Kingdom
IT
Immediate Start
£25.8k - £25.8k Annual
Full-Time

Synergize Consulting have an exciting opportunity for an Desktop Engineer to join our client who are a Global IT Consultancy company.

Job title: Desktop Support Engineer

Location: Brighton

Salary: £25,760

This is a permanent Full time position working a Monday - Friday, 37.5-hours per week between the hours of either 07:30 - 16:00 or 09:30 - 18:00.

The successful candidate should be technically competent, possess good communication skills, be ready to learn, & thrive in a fast-paced regulated environment.

As a Desktop Support Engineer you will support desktops and connected devices in both office and lab/production areas, as well as support various pieces of infrastructure including network printers, network hardware and server hardware in a Hands & Eyes manner.

Other responsibilities include:

Dealing directly with clients in a friendly and highly confident manner

Troubleshooting known and unknown hardware & software issues related to desktop, laptops, workstations, peripherals, and associated accessories

VIP support and engagement

Build and deploy PCs, patch network points, troubleshoot printer problems, support standard software packages, and other general IT tasks

Work comfortably in comms areas, providing Hands and Eyes' support to other teams as well as taking ownership and providing on-the-ground feedback and guidance to offshore teams

Site process documentation and knowledge base article management

As a Deskside Support Engineer you will have:

Knowledge of current and past Microsoft windows operating systems

Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc)

Experience in Windows imaging techniques (Network & Local)

Microsoft Active Directory & Azure Active Directory knowledge

Remote desktop support tools experience

Desktop/printer configurations

Excellent interpersonal & communication skills

Must be able to work independently and part of a team

Experience and technical knowledge of IT, PC's/peripherals, and their architecture

Break fix, IMACs, Incidents, small project works

Experience with Ticket Management

Display flexibility and the ability to manage your day effectively


Reference: 2704478340

https://jobs.careeraddict.com/post/86983260

This Job Vacancy has Expired!

Synergize Consulting Ltd

Desktop Support Engineer - Permanent Opportunity!

Synergize Consulting Ltd

Posted on Jan 18, 2024 by Synergize Consulting Ltd

Brighton, Sussex, United Kingdom
IT
Immediate Start
£25.8k - £25.8k Annual
Full-Time

Synergize Consulting have an exciting opportunity for an Desktop Engineer to join our client who are a Global IT Consultancy company.

Job title: Desktop Support Engineer

Location: Brighton

Salary: £25,760

This is a permanent Full time position working a Monday - Friday, 37.5-hours per week between the hours of either 07:30 - 16:00 or 09:30 - 18:00.

The successful candidate should be technically competent, possess good communication skills, be ready to learn, & thrive in a fast-paced regulated environment.

As a Desktop Support Engineer you will support desktops and connected devices in both office and lab/production areas, as well as support various pieces of infrastructure including network printers, network hardware and server hardware in a Hands & Eyes manner.

Other responsibilities include:

Dealing directly with clients in a friendly and highly confident manner

Troubleshooting known and unknown hardware & software issues related to desktop, laptops, workstations, peripherals, and associated accessories

VIP support and engagement

Build and deploy PCs, patch network points, troubleshoot printer problems, support standard software packages, and other general IT tasks

Work comfortably in comms areas, providing Hands and Eyes' support to other teams as well as taking ownership and providing on-the-ground feedback and guidance to offshore teams

Site process documentation and knowledge base article management

As a Deskside Support Engineer you will have:

Knowledge of current and past Microsoft windows operating systems

Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc)

Experience in Windows imaging techniques (Network & Local)

Microsoft Active Directory & Azure Active Directory knowledge

Remote desktop support tools experience

Desktop/printer configurations

Excellent interpersonal & communication skills

Must be able to work independently and part of a team

Experience and technical knowledge of IT, PC's/peripherals, and their architecture

Break fix, IMACs, Incidents, small project works

Experience with Ticket Management

Display flexibility and the ability to manage your day effectively

Reference: 2704478340

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