1st line Customer Engineer – Telecoms - Bradford
Posted on Jul 12, 2019 by CV-Library
£16-19k + bens
Customer Engineer, Telephone Support, Leased Lines, ADSL, Broadband Faults, Diagnostics, DNS, PSTN.
My client, an expanding and exciting telecoms company is looking to expand their Customer Engineering team with a 1st line support Customer Engineer.
The ideal candidate would have at least 1 years customer support experiences ideally in a telecoms, technology company dealing with the following:-
Management of leased line installations
PSTN and broadband fault diagnostics, reporting, tracking and resolution
Surf Protect (web filtering) assistance, set up and diagnostics
Firewall / Router configuration and queries
LAN / WAN configuration
DNS related administration such as A records, CNAME's TXT and SPF records
The company are looking for someone who has some of the above and enthusiastic, driven and willing to learn/enhance their career.
Apply now for full details