IT Support Technician
Posted on Jul 12, 2019 by CV-Library
This is an excellent opportunity to work within an organisation with a varied project workload and excellent scope for progression.
We require an IT Support Technician to assist the Group Business Systems Manager in the smooth day to day running of the company wide business systems and will report directly to the Business Systems Manager and Directors.
IT Support Technician, the role will require close co-ordination with the Business Systems Manager.
Company Business Systems Include-
*Microsoft Navision Dynamics ERP
*Bespoke CRM Database
*IP Phone system
The main responsibilities in this role are as follows -
*Provide full IT support to all users e.g. fixing basic computer issues
*Create Excel based reports for senior managers
*Install and configure new computers and infrastructure
*Ensure firewalls and antivirus in good working order
*Provide feedback to IT Business Systems Manager on current system
*Suggest improvements to procedures, equipment, operating methods etc. to increase efficiency.
*Work to provide results in a timely manner in accordance with planned dates/times.
Note: Training will be provided on specific systems but you should have a good understanding of IT software and hardware and be able to learn the roles above quickly.
The successful candidate will ideally display the following attributes -
*Ability to plan and prioritise workload effectively
*Strong team working and interpersonal skills but also able to work on your own initiative
*Organised and tidy
*Ability to learn as you go
*Ability to research problems on the internet effectively
Skills, Experience & Qualification-
*Ideally have 5 GCSE's including Maths & English and Science (C or above).
*Ideally have 2+ years' experience in a similar role, or other IT role.
*A strong working knowledge of Windows and MS Office
*Experience in IT Business Systems
*MS Office, Excel most importantly.
*Outlook / Exchange
*Windows 10 Installation / Configuration
*Candidates without these qualifications but who can demonstrate relevant knowledge and experience will be considered.
*NAV Dynamics knowledge / use
*.NET / C# Programming knowledge
*SQL Database management / implementation
*Any coding language (python, Java etc)
*ISO and SOP
Hours of work-
*Monday to Friday - 40 hours per week: 8.30am - 5.00pm.
*½ hour lunch break 12.30pm - 1.00pm
The above hours are standard however; you may be requested from time to time to work additional hours to accommodate business needs or in emergency situations so a flexible approach is preferred.
For more information on this position, please contact Just Recruitment Group Ltd on telephone (phone number removed) quoting job reference (phone number removed).
Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.
Just Recruitment Group Ltd, are only able to process applications from candidates who are currently resident and eligible to work in the UK
£12 - £16 Hourly
£21k - £24k Annual
£25k - £35k Annual