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Decisioning Developer

Posted on Jul 12, 2019 by CV-Library

London, United Kingdom
Wholesale Trade
Immediate Start
Annual Salary
Contract/Project
Decisioning Developer

London

6 months

Our client is one of the world's leading communications services companies, selling products and services that are integral to modern life. Their purpose is as simple as it is ambitious: to use the power of communications to make a better world.

In this job, you'll be accountable for building decisioning and using toolsets to leverage data capabilities for decisioning. You'll be performing quality checks in accordance with quality control processes and ensuring that the relevant targeting, segmentation and customer journey overlays required to support the development and implementation of the customer contact plan are correctly applied

Accountabilities

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Responsible for building decisioning within SLA timelines and to quality using decisioning toolsets (inbound or outbound)

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Responsible for the campaign build

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Performs quality checks of data extracts and / or decisioning in accordance with quality control processes to ensure that data produced is correct

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Provides data and technical expertise to stakeholder to optimise customer contacts across all channels to deliver an integrated, sequenced communications programme for each customer

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Ensures that the relevant targeting, segmentation and customer journey overlays required to support the development and implementation of the customer contact plan are correctly applied

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Manages and develops the contact response history

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Works with Data Management to leverage data capabilities for decisioning

Skills

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Making the difficult, simple to clearly communicate latest data and reports to all levels of the organisation.

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Expertise in Digital technologies and ways of working

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Strong communication skills

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Excellent stakeholder engagement and management skills

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Logical analysis and development skills

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Inbound Chordiant/Recommendation Advisor coding expertise

Experience

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Decisioning tools such as Pega, RTD, Unica, Adobe Campaign, Inbound Chordiant

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Good database management knowledge.

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Strong SQL skills

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Experts in the platform they are working on

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Ability to transform a business brief into a technical spec

Key Decisions

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Building decisioning within SLA timelines

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Quality checks of data and/or decisioning

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Data and technical expertise to stakeholders

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Manages contact response history

TO APPLY - PLEASE REPLY WITH AN UP TO DATE CV

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy and operates as an equal opportunities employer

Reference: 210406361

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