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Claims Handler (Personal Injury)

Posted on Jul 12, 2019 by CV-Library

Leeds, West Yorkshire, United Kingdom
Call Center & Customer Service
Immediate Start
£25k - £30k Annual
Full-Time
Claims Handler (Personal Injury)

Location: Leeds

Salary: £25,000 – £28,000 DOE

Immediate start available

We are looking for an experienced PI Claims Handler who would be based in-house, working on cases for one of the largest travel e-commerce companies in the world along with others.

Ideally you will;

• Have a Public Liability, Property or a Personal Injury based background

• Be self-motivated and capable of working on your own initiative as well as part of a team

• Have the ability to make independent decisions

• Be a strong analytical and critical thinker

• Have a good working knowledge of MS Word, Outlook and Excel

• Have Strong organisational skills and the ability to prioritise your workload

• Have Strong communication skills – both written and oral

• Be extremely well organised and capable of influencing others

Key responsibilities will include:

• Seeing claims through from start to finish

• Liaising with various divisions of the business and stakeholders

• Undertake assessment of claims covering technical, service and process requirements

• Work with Claims Managers to act upon client audit feedback

• Working on a variety of claims from sickness through to slip and trips etc.

• Ensure all claimants and parties involved are kept up-to-date

• Review complaints, undertake root cause analysis, provide resolution if possible

• Ensure all appropriate activities and measures are undertaken to deliver first class customer service

• Display behaviours consistent with the development of a culture which reflects the company values

Insurance qualifications are desirable, but equal consideration will also be given to those with the relevant experience. There is also fantastic career development opportunities with this position.

Should you be interested in the above opportunity and think you have the relevant skills and require further information. Then, pick up the phone and call; Pertemps (Leeds) and ask for James Horton or click to apply

Reference: 210404909

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