Customer Development Manager - Andover and Basingstoke
Posted on Jul 12, 2019 by CV-Library
Andover and Basingstoke
Salary Up to 33k + Bonus + Car
About the Role
As the Customer Development Manager, you will be responsible for the retention and development of our existing territory client base, across the SME and core customer segmentations. You will be operating across multi sites within the region and report directly into the Customer Development Team Manager.
What you'll be doing
-Supporting the on-boarding of new key clients, resolve commercial and financial issues and escalations
-Plan, negotiate and deliver annual rate reviews whilst ensuring additional income opportunities through share of wallet are explored
-Manage and lead professional monthly and quarterly business reviews
-Strong negotiation skills
-Be comfortable presenting to a varied audience
-Experience in exceeding customer retention and growth targets
-Experience in growing a portfolio of customers profitably
-Ability to interpret management information, including P&L's and use the data to take effective actions
-Any experience in logistics is advantageous but definitely not a necessity
We truly are a business in an exciting transformation phase. We have undergone significant positive changes in the last 18 months. We have a new business model, a new executive team and great passion, experience and investment to achieve our goals in profit, service and growth for the future.
What's in it for you?
Working at Tuffnells as part of Connect Group, we welcome new ideas and experience, it's a fantastic opportunity to make a difference, be creative and promote your own ideas in a stimulating and growing company. Not only will you be part of an expanding, fun and vibrant team, you will receive: Investment in your career development, a company car, short term incentives
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