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ATM Analyst

Posted on Jul 12, 2019 by CV-Library

Bristol, Bristol (County), United Kingdom
Call Center & Customer Service
Immediate Start
£9 - £9 Hourly
ATM Analyst (Part Time)

Location: Bristol

Pay Rate: £9 per hour

Our client is committed to their purpose of helping Britain prosper. If you want the opportunity to know you're making a real difference, this role could be for you.

Our client has been supporting customers, communities and businesses in the UK for over 320 years. You could become a part of this journey and make a real difference to the Group's customers.

Job role:

This is a 6 month part time temporary role. These positions are offering a pay rate of £9 per hour. You will be working Monday's and Tuesdays 9am-5pm. During your first few weeks you will receive excellent support and training.

Key Responsibilities:

- Working within the ATM disputes team where you will be querying the dispute made by the customer

- Investigate claims to make a decision on if it is a legitimate claim and refund the customer

- To schedule and prioritise allocated work on a daily basis

- Resolve queries and escalate as necessary (i.e. a team leader/manager/other group) and log if appropriate

- Maintain records for audit purposes

- Able to work in a team or other structured environment

Job requirements:

- The job will suit someone who has just finished university or college, or who is looking for some experience within a financial service background

- Good communication - oral and written

- Developing over time, a deeper level of expertise in all areas of our clients end to end goals

- Ability to work unsupervised and deliver quality work across multiple tasks within required deadlines

What's in for you?

- Opportunity to work in a friendly team

- Great rates of pay

- Excellent training

If you're interested in the opportunity to make a real difference and help Britain prosper then this could be the place for you.

If you have an interest in supporting customers, communities and businesses then a role with our client could be for you.

If you are successful you will be required to pass a CREDIT CHECK and DBS CHECK

Reference: 210402780

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