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Relationship Manager

Posted on Jul 12, 2019 by CV-Library

Buckinghamshire, United Kingdom
Call Center & Customer Service
Immediate Start
£38k - £40k Annual
Full-Time
Kind Consultancy is working with an innovative, fast-growing Financial Services business which is seeking a Relationship Manager to join their Milton Keynes offices.

The Relationship Manager will support the business's Key Business Introducer strategy and deliver a professional relationship management service to KBIs and perspective and pre-existing customers, with key responsibilities including:

* Providing first line support to Key Business Introducers, direct customers and the business's Operations Team as an expert on lending products, articulating the business's current lending appetite

* Handling inbound calls and making outbound calls to resolve issues and chase necessary documentation

* Building and relationship managing a portfolio of UK based SME businesses and Commercial property investors, managing the day to day operation of the portfolio and its profitability

* Submitting and supporting customer lending applications in line with the business's credit policies, ensuring Underwriters always have sufficient information to enable them to make sound lending decisions

* Working with field-based colleagues and the Chief Commercial Officer and Head of Intermediaries to ensure an integrated approach

* Ensuring excellent customer service is provided at all times in every aspect, for KBI's, prospective customers and existing customers

* Contributing to product development and suggesting new products

* Maintaining accurate and up-to-date customer records through the CRM system

Our ideal candidate for the Relationship Manager opportunity:

* Has a proven ability to source and develop Key Business Introducer's in SME and Commercial Banking

* Has a good knowledge of the Commercial Banking products associated with SME businesses

* Has very well developed interpersonal and communication skills, evidenced through career progression in business development within a Relationship Management role in SME or Commercial Banking

* Has proven banking Relationship Management skills in judgemental SME and/or Commercial Lending

* Has a track record of providing excellent customer service and generating new income opportunities while effectively managing credit risk

* Can structure new commercial lending proposals and write credit applications

* Is able to analyse and review financial accounts and associated information

If you're interested in the Relationship Manager opportunity and you have the necessary skills and experience, please apply with an up to date CV today.

If your application is successful, we aim to contact you to discuss the opportunity in more detail within 2 working days. Due to the overwhelming number of responses we receive through various sources, should you not hear from us within one week then please assume your application has been unsuccessful

Reference: 210401926

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