Credit Controller

Posted on Jul 11, 2019 by CV-Library

Camberley, Surrey, United Kingdom
Call Center & Customer Service
Immediate Start
£25k - £25k Annual
Credit Controller

Location: Camberley

Salary: £25,000

My client based in Camberley is looking for a Credit Controller to join their team. The successful candidate will enjoy telephone work, display a confident and can-do attitude and be a great problem solver.

Whilst the main focus of the role is Credit Control, managing Billing and the related processes it is expected that you will also ensure that all aspects of financial administration run efficiently providing some cover for other team members during periods of absence and undertaking some finance related projects relevant to the role.

Daily Duties

Day to day credit control

Deal with customer enquiries

Systematic chasing by phone/email/letter

Follow-up actions

Fully documenting customer correspondence

Problem solving

Escalation to external agencies including preparation of supporting information

Checking and processing daily billing

Checking, amending and processing weekly Direct Debits runs

Daily Banking downloaded from Internet Banking and posted on Sage

Managing suspended billing

Initiating refunds to customers

Processing account cancellations

Skills & Knowledge

Credit Control


Telephone technique

Computer literacy

Numerical reasoning

Written communications

Accounting systems (Sage 200)

Information Systems


Qualifications required

Secondary School educated – Minimum 5 GCSE’s including good Maths and English.

Excellent interpersonal and communication skills, able to communicate with people at all levels including written.

Articulate – both oral and written.

Computer literate: Accounting system (i.e. Sage200), Microsoft outlook, Excel.


Minimum 2 years working in a broad credit control role with admin responsibilities

Ideally AAT Level 3 or working towards this qualification.

Supervisory experience – can direct or develop/train other members of a team

Reference: 210397660

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