This Job Vacancy has Expired!

2nd Line Support Engineer

Posted on Jul 11, 2019 by CV-Library

Backworth, Tyne & Wear, United Kingdom
Wholesale Trade
Immediate Start
£18k - £27k Annual
Full-Time
An exciting opportunity has arisen for a client based in Newcastle Upon Tyne as they look to recruit a 2nd Line Support Engineer to help with the installation of IT systems and provide technical support at a 1st and 2nd line level.

Key Responsibilities Include:

* Provide desktop and server support

* Supporting and maintaining MS Server/Desktops

* Supporting Apprentices in their technical development and mentoring

* Setting up and configuring new laptops and desktops

* Installing authorised software to laptops and desktops

* Ensuring security and upgrades are applied to desktops and laptops and kept up to date

* Antivirus installation to all desktops and laptops

* Fault finding to laptops and desktops

* Reporting faults and maintaining logs on servers, desktops and laptops

* Completing internal use moves including phones

* Patching of network and phones

* Ensuring all cases are correctly logged, updated and closed correctly in CRM

* Installing authorised software

* Ensuring patches and upgrades are applied to servers and PC’s

* Fault finding

* Ensuring licensing for all software purchased is recorded and maintained

* Office 365 administration

* Setting up new users and disabling expired accounts in accordance with HR requirements

About You:

* 3+ years experience in a similar role

* Good technical knowledge

* Excellent communication skills

* Professional attitude

* Strong team player

* Started your Microsoft Exam Track

* Full UK Driving Licence

Reference: 210396587

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