Customer Services/Account Manager
Posted on Jul 11, 2019 by CV-Library
Very well established, professional, friendly and forward thinking.
This is a truly outstanding opportunity to enter a dynamic company, who leads its field and who offers friendly yet extremely professional support and where the prospects for advancement are substantial. You will manage a portfolio of clients across all the services offered. You will be responsible for compiling accurate data submissions, ensuring that data submitted complies with legal requirements and regulations. This would suit someone with good customer services experience or a graduate, with a keen interest in numbers, communicating in a variety of ways working with a range of different kinds of businesses.
You will build strong working relationships with your clients and you will ensure that a regular and appropriate level of communication with the client occurs, identifying areas for increased interaction and service improvement.
You will quickly develop a good knowledge of the company services offered and will provide outstanding customer service.
You will have strong interpersonal skills and excellent written and verbal communication skills.
You will have a customer focused approach, with relevant customer service experience or the confidence and personality to handle this kind of role, along with an understanding or a willingness to understand data accuracy and data analysis.
You must have the ability to quickly take on large quantities of technical information and disseminate this information in a professional manner when required.
You will have accomplished IT skills, particularly Microsoft Excel, solution orientated problem-solving ability and a collaborative working style. You will also have excellent planning and scheduling ability and very sound organisation skills. You will need a full UK manual driving licence.
This is a permanent position with a commencing salary of up to £21,000 per annum depending entirely upon skills and experience plus a bonus of up to 10% of basic salary. There are excellent benefits and holidays and substantial opportunities for advancement