This Job Vacancy has Expired!

IT Support

Posted on Jul 11, 2019 by CV-Library

London, United Kingdom
Wholesale Trade
Immediate Start
£25k - £25k Annual
Full-Time
An exciting IT Support opportunity has arisen to join a well known Travel Tour Operator in a newly created IT position based in our London office.

Main tasks:

 Ensuring smooth IT operation and maintenance of the IT infrastructure in London

 Receiving and solving IT questions and fault reports from all our locations - Zurich, London, Stuttgart, Hong Kong

 Collaboration in projects and rollouts

Details:

 1st and 2nd level support (on-site and remote)

 Processing, creation and forwarding of tickets

 Coordination of troubleshooting with the head of IT and external partners

 Installation, configuration and support of the workplace infrastructure

 User registration and granting of access rights in Active Directory

 Preparation and maintenance of documentation, instructions and checklist

 If necessary, take-over of on-call service (Saturday 9-15h)

Skills and Experience:

 Experience in 1st level support

 Knowledge about Microsoft systems (e.g. active directory, O365)

 Service-orientated and flexible

 German speaker preferred, but not essential

Reference: 210392535

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