DevOps Manager

£75,000 - £80,000

Leeds based - 1x a month onsite

My client is a market leader in the pharmacy world, with 20 years' experience, helping over 750,000 patients in England manage their NHS prescriptions from request through to delivery.

What you'll be doing?

• Establish and develop a data-led approach and culture within the service desk function to identify, improve & measure KPI's and ensure the IT Operation strategy is aligned and supports the overall strategic plan and localised service plans

• Manage the Service Desk function related to IT provision to ensure Incident and Problem & Change Management are effectively carried out and that processes and procedures are in line with ITIL/legal and company guidelines

• Lead, motivate and develop colleagues on a day-to-day basis to ensure the effective and efficient provision of IT services to ensure deadlines are achieved within budget

• Working with other business change & improvement managers, to direct relevant technical expertise as appropriate

• Responsible for overall IT Incident Management, to lead on restoring normal operations as quickly as possible with the least possible impact and preventing reoccurrence

• Responsible for the group's application estate from a BAU aspect, ensure that applications are upgraded to take advantage of the latest features and to remain compliant, and that IT policies and practices are fit for purpose

• Maintain and optimize local company networks and Servers, device and password managemen