Credit Controller

Posted on Jul 10, 2019 by CV-Library

Bracknell, Berkshire, United Kingdom
Call Center & Customer Service
Immediate Start
£23k - £28k Annual
Contract/Project
12 month contract based in Bracknell for an international company with great career prospects.

Varied Credit Control position to work in an exciting multifaceted company.

Client Details

The company is based in the Bracknell business park and has easy access via public transport and also parking on site.

They operate all across the UK but have significant exposure in Europe as well. The team will have a mix of skills across both AR and Credit and Collections.

Description

The Credit Controller will look for the following:

Key Job Responsibilities:

• Responsible for managing all Customer Issue Resolution processes in the respective region.

• Alignment to North Europe & Global process.

• Driving resolution of disputes and complaints, including credit & collection tasks.

• Interacting with customers and other functions in the region and COE as appropriate.

• To develop and maintain strong working partnerships with all stakeholders within BSO, the business, GSC, CoE and Supply Chain.

• Complaint & case management through SFDC, SAP

• Drive strong inclusive team working patterns to achieve targets through Tier process

Skills, experience and key capabilities

• Primary contacts are external and internal, excellent interpersonal & communication skills are essential.

• Demonstrate ability to influence customers, negotiate payment plans and turn issues into positive interactions.

• Working knowledge of Customer Issue Resolution and/or Credit & Collections

Profile

The ideal Credit Controller candidate in Bracknell will have a background in either customer services or Accounts Receivable/Credit Control.

High attention to detail and a pro active nature are also key requirements.

Job Offer

The Credit Controller will come with:

* Career Progression

* Long term, secure contract

* Opportunity to move into a permanent post

* Development within the job

* Supportive team

* Very competitive rate of pay

Reference: 210391538

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