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Service Architect

Posted on Jul 10, 2019 by CV-Library

Romsey, Hampshire, United Kingdom
Wholesale Trade
Immediate Start
Annual Salary
Full-Time
They deliver advanced research, development services, and products and are a vendor-neutral supplier picking the most appropriate technologies to achieve the required performance and capabilities. They are seeking highly motivated and knowledgeable staff, although when you are working across ground-breaking projects within the fields of autonomy and AI, communications and connectivity, data analytics and cyber it is rare that you will have nothing new to learn.

Responsibilities

* Design and implementation of sustainable and value for money Service Portfolios

* Delivery of fit-for-purpose Service capability to support mission-critical solutions

* Design and advocate roadmap and processes across the organisation within the Service Capability vision

* Provide governance and strategic leadership

* Champion Service capability best practice across the organisation

* Manage Service capability particulars to support bid proposal and business development

* Engaging with high level Stakeholders and Suppliers

* Promote Continuous review and improvement of Service capability

* Produce Service capability Management Info and Dashboard Reporting to aid business decision making

Essential Skills

* Degree or Post Grad qualification

* ITIL v3 Foundation

* Use of ITIL v3 within an Agile/Scrum environment

* History of delivering complex/challenging Service capability

* Demonstrable experience in Service Strategy, Design, Transition, Operations and CSI

* Service SME

* Experience of SLM and Financial Management (cost modelling)

* Strong stakeholder management skills

* Strong understanding of CMDB and ITSM tools

* Experience within the Project Management lifecycle – risks, assumptions, issues and dependencies

Benefits

* Substantial performance related bonus scheme which will be clearly defined with a fair review process

* Company funded Private Medical for you and your family

* Contributory pension

* 25 days holiday and the change to accrue 8 days in flexi-leave

* Other benefits include – travel insurance and dental care

Due to the nature of this position, we require you to either already hld or be eligible to achieve SC or DV clearance. As a result, you should be a British Citizen and have resided in the UK for the last 5 years of SC and 10 years for DV.

Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Networkers and may assist with processing your application

Reference: 210390831

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