Orchid Care Services, Jersey

Job Description Health Care Assistant

Job overview

• To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Deputy Manager and Registered Care Manager
• To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge
• To support and enable Service Users to maintain skills and personal interests whilst delivering person-centred care, unique to each individual

Location and transportation requirements -

• You will normally be required to work at client sites as directed. You will not be required to work outside Jersey.
• You are required to drive for work in order to travel from one client to another, for the purpose of providing support, as instructed by Management
• You are required to have use of own vehicle, hold a valid Jersey driving licence and a clean driving record

Responsibilities and duties of the job

Role Specific Duties

• Ensure Service Users are at the heart of care delivery and their wishes and preferences enhance their wellbeing
• To contribute to the efficient running of the service
• Support Service Users to maintain their relationships and connections with the local community
• Ensure Care Plans and other information about how to support Service Users are followed
• Be responsible for promoting and safeguarding the welfare of those individuals they support

Leading by Example

• Seek opportunities for personal and professional growth
• Be a role model for other carers and be an ambassador for the service
• Honour your work commitments, agreements and arrangements and be reliable, dependable, and trustworthy.
• Be professional, polite, and reasonable at all times
• Be a representative for the service. It is necessary for an employee's dress, appearance and conduct to match the ethos of Orchid Care Services Limited. Members of staff are expected to maintain a professional appearance which reflects well on the business - a conservative style appropriate for the setting and when Service User-facing
• Maintain clear and accurate records of the healthcare, care and support you provide. Immediately report to a senior member of staff any changes or concerns you have about a client s condition.

Personal Responsibilities

• Knowledge of, and work within, the Care Standards
• Understand the regulatory framework that governs the service
• Participate in continuing professional development to achieve the competence required for your role
• Attend statutory training and any other training as directed by Management
• Contribute to the learning and development of others as appropriate
• Understand and follow all policies and procedures relevant to the role

Specific Requirements and Qualifications

• Good English - Written and verbal
• RQF qualifications in Social Care desirable or planning to work towards
• A valid in date Jersey driving licence, use of own vehicle and a clean driving record

Value based personal Qualities

• Understand person-centred care and can demonstrate treating people as individuals
• Promoting independence and encouraging appropriate risk taking
• Ensuring no one is discriminated against or excluded
• Understand human rights and impact on care delivery, respect people s choices
• Facilitating people to speak up about concerns and acting upon them
• Striving for quality in everything we do recognising and understanding what quality in care means for people using the services
• Being accepting about criticism and focusing on improvement
• Being open to new opportunities for learning and identifying the limits of skills and knowledge
• Treating people with kindness; Understanding the importance of empathy in all areas of employment
• Understanding the values of others and always providing a caring service
• Focus on how things could be done better and sharing ideas
• Understanding of wellbeing and what is important to people using the service
• Ensuring appropriate services are provided for people using the services

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