Role - Cloud HelpDesk Engineer

Location - Warrington

5 days a week - Onsite

Benefits

• Fun office environment with breakout spaces
• Private Healthcare
• Dental cover
• Free eye tests & money towards glasses/contact lenses
• Contributory pension
• Emloyee discounts/recognisition cards

Talent UK is partnered exclusively with a growing Managed Service Provider based just outside Warrington. They have reported revenue growth year on year with an impressive number of employees, making them a very efficient business.

They are looking for a Cloud HelpDesk Engineer to be an integral part of the Technical Support Team, you can expect to work with the latest technology and leading brands in a team where everyone has a passion for technology. This will be a hands on, fast paced role where will be endless opportunities to develop new skills and get involved in projects across the business as you progress.

Responsibilities

• Taking ownership of incidents and managing through to resolution
• Working with the latest technology such as Microsoft Azure
• Problem solve to find solutions to complex issues
• Providing a high level of customer-focused support through the service desk
• Promptly responding to issues
• Configuration of office hardware and software
• Day to day monitoring to proactively prevent issues

Essential skills required:

• A passion for technology above all else
• A positive attitude, always focused on finding a solution
• The ability to learn new skills quickly
• An understanding of Windows Server or Windows Desktop
• An understanding of Active Directory
• A basic understanding of TCP/IP Networking
• A full clean driving license
• Great communication skills

If you are interested in this role or know anybody who might be, please apply now!