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Senior HR Application Engineer

SALARY: $155k - $180k plus 10% bonus

Several Locations: Dallas, Austin, LA, Salt Lake City, Boston, NY, DC, Miami, Atlanta

HYBRID 3 DAYS ONSITE, 2 DAYS REMOTE

This is to support legal HR applications. Keys are Linux. Kubernetes. container based azure. SQL. rest APIs. big plus learning management system. support third party cloud applications solutions

• This position involves working closely with HR customers to understand their technical needs and help design and implement technology solutions to meet those requirements. This position requires a blend of functional understanding of systems with technical proficiency to deliver innovative solutions to meet the business needs of our organization. The Senior Application Engineer provides a deep understanding of HR applications and how they are being used and integrated internally and externally. This position is also responsible for ensuring accurate documentation of the specific application environments, troubleshooting to resolve application/system issues, performing application maintenance and upgrade processes, coordinating the installs, integrations, and providing overall general support of HR applications and data.

Essential Functions:

• Provide Level 3 operational or systematic support and maintenance for the Firm's HR applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary.
• Evaluate and implement third-party cloud solutions and/or features based on the business needs.
• Gather requirements, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm's goals and strategic objectives.
• Solve or recommend solutions for complex issues and problems.
• Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions.
• Develop and maintain procedural and configuration documentation for administered systems.
• The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments.
• Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products.
• Serve as the technical SME (Subject Matter Expert) for the applications in scope.
• Collaborate with business users in designing and implementing analytics to help them interpret their data to make informed business decisions.
• Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users.
• Adhere to the Firm's Security and Governance requirements across all administered applications.
• Adhere to the Firm's IT Service Delivery standards and Change Control processes.

Qualifications & Requirements

Education, Work Experience, Skills

Required:

• The Senior Applications Engineer must have a BA/BS with 7+ years' experience of application support/configuration in HR Systems.
• 2+ years with Cloud technologies (Azure preferred).
• The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands.
• Experience with HR related applications such as Learning Management systems, CLE management systems, Recruiting and development systems are preferred.
• Experience with SQL, including stored procedures, functions and triggers is required.
• Experience with a programming language is required (Ex: Java, .Net, Python, Shell Scripts)
• Proactive in escalating issues and pulling in support from other technical experts as required.
• Ability to train and guide junior software developers/analysts.
• Embrace a nimble mindset and adapt quickly to changing requirements and goals in a fast-paced, dynamic environment.
• Must be a self-starter and able to work independently with little direction/supervision.

Preferred:

• Understanding of Microsoft SQL Server
• Knowledge of Microsoft Active Directory
• Building reports in Microsoft Internet Information Services
• Developing with Intapp Integration Builder
• Experience with UNIX/Linux